New Kaupthing CHAPS/BACS Transfers discussion - Friday 24th October

katybull86

Hi all

I've been watching from the sidelines for a couple of days to avoid clogging the thread of what I had hoped would be a massive string of happy posts. Instead, I've been seeing people getting more and more angry (understandably) at the continuing debacle. It does appear, however, that in general over the last couple of weeks KE/ING/Administrators/Clearing Bank have been giving priority to clearing the backlog of straightforward cases but are now able to focus their efforts on individual cases where there is some kind of "irregularity" (AKA C***k-up on their part) and sort them out one by one. There is absolutely no excuse for the way they've handled it or their appalling lack of customer care, but maybe the end really is nigh now and people and their money will indeed all be reunited by the weekend. (Maybe that was a flying pig I just saw??)

Anyway, Just to let you all know I'll be sticking around to see the outcome and join in the celebrations in the other thread once the list is empty (good job by the way to all the list keepers:T)

All the best

savingsinblackhole

http://news.bbc.co.uk/1/hi/wales/7698525.stm

bigg

I am compiling a list of contacts, Please contact as many of these as possible and post any others you know of.

ING Management

Johan de Wit - CEO
johan.de.wit@ingdirect.co.uk

Feike Brouwers - CFO
feike.brouwers@ingdirect.co.uk

Pam Rowland - Mortgage Director
pam.rowland@ingdirect.co.uk

Peter Knight - IT Director
peter.knight@ingdirect.co.uk

Simon Andrews - Risk Director
simon.andrews@ingdirect.co.uk

Julian Hartley - Sales and Operations Director
julian.hartley@ingdirect.co.uk

Richard Doe - Marketing Director
richard.doe@ingdirect.co.uk

Richard Tilson - Customer Relations Manager
richard.tilson@ingdirect.co.uk

Media and other bodies

working.lunch@bbc.co.uk
allison.hinds@bbc.co.uk
itvplanning@itn.co.uk
news@channel4.com
news@five.tv
news@sky.com
watchdog@bbc.co.uk
talkback@the-sun.co.uk
mirrornews@mirror.co.uk
news.desk@express.co.uk
news@dailymail.co.uk
telegrapheditorial@telegraph.co.uk
http://www.financial-ombudsman.org.uk/ 0207 964 0500
metromoney@ukmetro.co.uk
news.london@ukmetro.co.uk
talk@thelondonpaper.com
m.stone@dailymail.co.uk

Please feel free to copy and paste this list. That’s how I compiled it.

robborollover

unhappygad vbmenu_register("postmenu_15415383", true);
MoneySaving Newbie


Join Date: Oct 2008
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Just in from work (2.00 am) checked bank again MONEY'S THERE!!! fingers crossed for everyone else. Next to make sure we don't lose the interest!


MORNING ALL,
Congratulations unhappygad super news,lets hope the domino effect has started, and we will all be singing..... Oh happy day!!
:beer: Bit early for a drink but hey hell with it you got your dosh, hang on in there guys,we are all behind you

MumofThree

Morning all, I'm holding my breath......

Just logged into KE and have a new secure message (no corresponding e-mail) saying that my funds will be in my linked account by close of business today ... I'll keep you posted

leosayer

savingsinblackhole wrote: »

http://news.bbc.co.uk/1/hi/wales/7698525.stm

That could be me!

bigg

Good luck everyone.

Things are moving again, it’s only a trickle but I hope the flood gates will open today or tomorrow, they have opened a couple of times before. :grouphug:

savingsinblackhole

leosayer wrote: »

That could be me!

Well it could be me (but isn't)! However it is exactly my situation.
We need to understand what difference in status we have compared to those that are apparently being paid this week.
On the face of it we were all caught in the same broad situation where a transfer was taking place in the period between going into administration and being transferred to ING

The email we got, containing the word 'Regrettably' has a lengthy footer regarding the Administrators and naming various acting individuals.

So the email although from "Customer Service KE" appears actually to be from the administrators. So is it ING or the KE administrators that is saying our money is safe?

bmwalker340

Got the "standard email" today. you know the blah blah blah one.. :mad:

schoolrunmum

Got mine back a few weeks ago (on ANOTHER friday deadline!), but still here, still checkin' in,still crossing fingers for you all. Hope it's not another weekend of stress.....SRM xx
PS..It was a real eye opener for me, how much support you can get from an internet forum- esp when we are all in the same (leaky) boat!