New Kaupthing CHAPS/BACS Transfers discussion - Friday 24th October

Mags222

Ippylady wrote: »

:j :j :j :j :j :j :j :j :j :j :j :j :j :j :j
JUST GOT IN LOGGED ON AND ITS THERE - HOPEFULLY I AM NOT THE ONLY ONE
:j :j :j :j :j :j :j :j :j :j :j :j :j :j :j :j

SO PLEASED FOR YOU KEEPING MY FINGERS AND EVERYTHING ELSE CROSSED FOR ALL THE REST OF YOU

bmwalker340

Greecian wrote: »

No-one mentioned an email when I called....just said I would hear from someone in '48 hrs'...

That's better than the feedback I got, "there's nothing to update" however my transfer is only from 15th Oct, not from 8th...

soulsaver

zaphod_beeblebrox wrote: »

Does anyone know what the definition of ‘Close of Business’ is in banking terms ?

Iceland banks - Oct 6th?

zaphod_beeblebrox_2

PanicButton wrote: »

I've just phoned KE again and I'm told that I won't be getting any money today as there is a problem with the clearing bank????? Fay, the girl who took my call, read me out an e-mail that I was "going to receive shortly". Basically it is just the same as the one some of you received earlier today.
Really p****d off and frustrated and probably a little afraid!

I just called to ask what COB means in the banking world, before he answered he told me the same as you that there is a problem with a clearing bank and that I probably wouldn’t see the transfer go through tonight

I recon there’s something going on with E&Y and prioritising payments, I still reckon there is a funding issue but that said, Darling stated “no money whatsoever will be lost” so I wait another day!

ING Spokesperson, any comments ?

mrarnald

robborollover wrote: »

Thanks for all the support guys and I know this has been said before, but the ones who have got your money and stayed on here to give support you have been a tower of strength. Cheers.

Good luck it must be a huge relief to have finally got your money back. By your post count you have been here a long time.

I myself am still waiting for the promised phone call or e-mail, have phoned three times since friday.. however I remain optimistic, at least we have had some positive results today, if only two to date. Lets hope this is the start of a surge.

carlostk

PanicButton wrote: »

I've just phoned KE again and I'm told that I won't be getting any money today as there is a problem with the clearing bank????? Fay, the girl who took my call, read me out an e-mail that I was "going to receive shortly". Basically it is just the same as the one some of you received earlier today.
Really p****d off and frustrated and probably a little afraid!

Also phone KE and also told me that the problem is with the clearing bank and that someone will still call me by 8pm today with further explanations.

I think I know what they are going to tell us... they are just going to play the blame game "it's the clearing bank, not us; hence, don't know when you're going to get your money"... just watch

Smitty

Ippylady wrote: »

:j :j :j :j :j :j :j :j :j :j :j :j :j :j :j
JUST GOT IN LOGGED ON AND ITS THERE - HOPEFULLY I AM NOT THE ONLY ONE
:j :j :j :j :j :j :j :j :j :j :j :j :j :j :j :j

Congratulations Ippy & Robbo

Just checked Halifax -

10_66

zaphod_beeblebrox wrote: »

ING Spokesperson, any comments ?

I shouldn't think so, it's a very shy and rare species.

carlostk

A few of us who have called KE were told that we'll be still getting a phone call by tonight 8pm with an explanation.

Unless they tell us something in the lines of "we've got your money and should be in your nominated account within normal bacs/chaps transfer days", I think we should take proactive action. A few alternatives:

1) contacting BACS/CHAPS directly and submit a complain: 3 weeks and counting to receive a transfer it preposterous.
2) contacting Financial Ombudsman Service: we are all being left in the dark with regards to our money and ING's response is slow and insufficient.
3) contacting the media.

4) Any others?

Ippylady

Although I have thankfully received my money today - I am totally disheartened for the rest of you, I really thought the problem had been identified and KE/ING and administrators were finally trying to put things right!
ING/KE/Administrators - some of you should lose your jobs and go into the torture business.