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voip phone box

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  • normal
    normal Posts: 476 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    So I also need voipstunt installed at the same time then?
  • chinnie
    chinnie Posts: 81 Forumite
    Sorry to have upping this, but I'm interested in buying one of these.

    So I am in student accommodation and have a spare analog phone now but no telephone line (i.e. the BT number) and no RJ11-BT cord/adapter. Will this box work OK?

    In that case, what kind of cord/adapter will I need?
    http://www.maplin.co.uk/images/full/4898i0.jpg
    http://www.broadbandbuyer.co.uk/images/products/f8v031-5cm.jpg

    It seems there is an issue of power to make the phone ring for incoming calls?
  • eilz
    eilz Posts: 354 Forumite
    Part of the Furniture
    chinnie wrote:
    Sorry to have upping this, but I'm interested in buying one of these.

    So I am in student accommodation and have a spare analog phone now but no telephone line (i.e. the BT number) and no RJ11-BT cord/adapter. Will this box work OK?

    In that case, what kind of cord/adapter will I need?
    http://www.maplin.co.uk/images/full/4898i0.jpg
    http://www.broadbandbuyer.co.uk/images/products/f8v031-5cm.jpg

    It seems there is an issue of power to make the phone ring for incoming calls?
    Depends need more info about your setup. Are u intending to use the internet line from the uni, if so its prob diasbled access to use voip.
  • chinnie
    chinnie Posts: 81 Forumite
    Thanks eliz. In fact, I tried VOIP with built-in mic/speaker and there's no problem about it. I just want to improve a bit of call quality/convenience.

    I only have broadband connection and a spare analogue telephone here.
  • vinylmusic
    vinylmusic Posts: 1,200 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Has anyone had any experience with Vonage?

    I am wondering if I have made a good choice

    To start with I cant have a phone line. Im on a shared internet connection at the end of an 80metre ethernet cable so my only option is VOIP

    I chose to go with Vonage because I got a phone number thrown in and the deal included a Wifi phone and unlimited UK calls for a total of £74.96
    I'm using a Fon wireless adapter at the end of the ethernet cable in order to be able to use the wifi phone
    The main reason for choosing this was because I have a virtual landline number and being wireless I dont need to have my computer turned on all the time. Also I get voicemail.

    Now I'm wondering if I have made the right choice

    I also registered with both Voiptalk and Sipgate just to try them out and both have given me virtual numbers and also I got to choose my area code as with Vonage.

    With Vonage the call quality isn't always so great so I'm wondering if I've made the right choice. I've tried everything to improve it.
    Vonage comes with a 30 day no quibble guarantee as long as I return everything including any documentation.

    If I go with Voiptalk or Sipgate I will have to have my computer on all the time I'm at home

    My first question then is has anyone mad the experience with Vonage and how quick or reliable are they at giving the "no quibble" refund?

    Also which is the better VOIP provider?

    These are my fors and againsts so far which may be useful to others in similar decisions to make

    VONAGE
    Fors:
    Landline number of choice
    Unlimited UK landline calls for £5.99 first 6 months then £7.99 a month
    Voicemail to email
    Wifi possibility
    Wifi phone for £89.99 less £40 rebate
    30 day money back guarantee
    Againsts:
    Appears to only work with Vonage equipment
    Poor call quality
    stuck with phone locked to vonage if I change mind after 30 days
    £9.99 activation fee
    £5.99 fee to upgrade or downgrade service
    £23.99 cancellation fee when cancelling after first 14 days

    VOIPtalk
    Fors:
    Free phone number chosen area code
    Free software
    £9.99 for unlimited calls to UK, most of Europe, USA and Canada
    Free voicemail when on a paid package
    Call quality seems to be fair but not as good as on a landline
    Works with a USB head/handset
    Againsts:
    Slow support. I'm waiting over 24 hours for a response to fix an issue.
    Support process not very user friendly. I found it a bit confusing.
    Call quality could be better
    Voicemail only works when in credit

    Sipgate:
    Fors:
    Free phone number chosen area code
    Free software
    1000 minutes a month to UK landlines for £5.99
    Call quality seems to be fair but not as good as on a landline
    free voicemail
    Works with a USB head/handset
    Againsts:
    Unused minutes expire at end of monthly period
    Call quality could be better

    I havent made any experience with Sipgates customer support yet

    Skype:
    Fors:
    Free software
    Works with own equipment
    webcam
    conference chat(keyboard)
    1 to 1 chat(keyboard)
    Occasional free promotional minutes
    Againsts:
    Must pay for a UK number
    Must pay for voicemail
    UK numbers limited to just a few major cities
    No all in packages including UK calls

    I'd like to hear other peoples experiences and their fors & againsts.
    Also about other providers I have not mentioned.
    Please respond to this thread and hit the "thanks" button if you found it useful
    IWasLookingBackToSeeIfSheWasLookinBackToSeeIfIWasLookinBackAtHer.....
  • BritBrat
    BritBrat Posts: 3,764 Forumite
    I have never tried Vontage and new to VOIP myself but from what I have been reading Vontage are expensive.

    I have been looking at this:

    voip.co.uk

    Optional UK pack £ 1.99 per month OR £19.99 per year

    UK 01/02* Peak 2p per call for up to 60 minutes, then 1p per minute

    UK 01/02* Off Peak FREE for up to 60 minutes, then 1p per minute

    UK 01/02* Weekend FREE for up to 60 minutes, then 1p per minute

    * - Mobile charges to Vodafone, O2, T-Mobile and Orange

    ** - "UK 01/02" means: UK Telephone numbers beginning with '01' and '02' that are not on our network

    *** - Integrated ADSL / Wi-Fi / Voice

    http://www.voip.co.uk/res_products.html
  • BexTech
    BexTech Posts: 4,772 Forumite
    vinylmusic wrote: »
    If I go with Voiptalk or Sipgate I will have to have my computer on all the time I'm at home

    That is only true if you use software with or without a USB device.

    If you use hardware such as a Linksys PAP2 ATA this attaches to your router and as long as you don't have the Vonage locked device, then you can use any SIP VoIP service that allows Bring Your Own Device.

    Sipgate, VoIPTalk, OrbTalk, VoIP.co.uk, VoIPDiscount, VoIPStunt, VoIPCheap.com and many many others all allow BYOD and therefore you use these services without the need of the PC being on.

    I use a PAP2 and have VoIPStunt on one line and Sipgate on the other, no one knows I'm not using a real phone service unless I tell them, not had any bad comments on on how crisp and clean the call is, though I do use the G711a codec only as I have no issues with bandwidth.

    (Linksys PAP2s on eBay)
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
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