📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Kaupthing Edge Chaps/Bacs Transfers NEW discussion

Options
1174175177179180212

Comments

  • gaan01
    gaan01 Posts: 10 Forumite
    My money finally arrived in my Cahoot account yesterday evening (CHAPS transfer 8/10 - £21K). Obviously I'm very relieved. They have deducted the CHAPS fee so I will join the fight for a refund of that - given the circumstances why didn't waive it at the point of transaction - all that will happen now is that they will be inundated with claims for refunds and won't be able to cope.

    I am sure those still waiting will get their money soon - nobody deserves this treatment.

    I don't care about lost interest / lost fees - I want no deailings with ING Direct again, as I just feel like it's a complete waste of my time. They can take it and shove it. I just hope everyone gets their money soon - my thoughts are with you guys. Hang in there.
  • Received my moolah yesterday...... still here to support those less fortunate. Envisage the backlog cleared by end of this week hopefully.
  • gaan01 wrote: »
    I don't care about lost interest / lost fees - I want no deailings with ING Direct again, as I just feel like it's a complete waste of my time. They can take it and shove it. I just hope everyone gets their money soon - my thoughts are with you guys. Hang in there.

    I understand the sentiment but personally I don't think we should let them off the hook. Why should they be allowed to keep our interest and our fees?
  • Did bacs transfer for remaing funds monday 20th in smile account wednesday 22nd so recent transfers appear to be working ok.Hope all goes well for everybody who is still waiting. Icesave next then!
  • McCleod
    McCleod Posts: 65 Forumite
    gaan01 wrote: »
    I don't care about lost interest / lost fees - I want no deailings with ING Direct again, as I just feel like it's a complete waste of my time. They can take it and shove it. I just hope everyone gets their money soon - my thoughts are with you guys. Hang in there.


    My feelings exactly! Vote with your feet. ING can poke it where the sun does not shine - forever. Shame as the KE staff were great and v professional but with this issue, impotent. For that I am sorry - I will never use them again and I guess there is a very real chance of KE staff lossing jobs.

    ING - You're a disgrace, to your customers and to KE staff!!!!
  • gaan01
    gaan01 Posts: 10 Forumite
    I understand the sentiment but personally I don't think we should let them off the hook. Why should they be allowed to keep our interest and our fees?

    I guess you're right - but I personally have made my mind up not to deal with them again. I actually got to the stage where I had written my 10k off... I know this sounds stupid as it's covered up to £35k blah blah, but that was the only way I could deal with the situation. It did actually help me having that mentality lol.
  • I understand the sentiment but personally I don't think we should let them off the hook. Why should they be allowed to keep our interest and our fees?

    I agree - if you were to add it all up it would be an enormous amount and what have they done to deserve it?
    2 accounts:-
    1/ BACS requested 7th -left KE 8th - funds received Fri 17th
    2/ CHAPS requested 7th - left KE 8th - funds received Thurs 30th Oct.
    CHAPS fees returned 27.10.08

    STAYING HERE TO HELP AND SUPPORT
  • gaan01 wrote: »
    I guess you're right - but I personally have made my mind up not to deal with them again. I actually got to the stage where I had written my 10k off... I know this sounds stupid as it's covered up to £35k blah blah, but that was the only way I could deal with the situation. It did actually help me having that mentality lol.

    I know what you mean...I was thinking the same when the markets went into melt down...how many deposits can governments guarantee before they have to default on the compensation package.....paranoina is a wonderful thing isn't it ;)

    Thankfully, I think that crisis has passed..
  • I agree - if you were to add it all up it would be an enormous amount and what have they done to deserve it?

    In a word....nowt!
  • I have now received £31.5k which I requested on the 8th. Unfortunately I have been charged twice for CHAPS charges. Has anyone else been double charged?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.1K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.