Lapland New Forest Scam. How to get money back...

whitewing

As of last night: Yesterday's Daily Vigil posting.

This is an abbreviated posting, for full details of the text please look back to the last few posts.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: 90
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank. We will try to clarify that soon. We do, however believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 88
All 42 ticketholders refunded in full

Legal action? No further updates

We welcome any comments on this thread, and will gladly provide any assistance we can, so please do post here if you have anything to add or ask (however insignificant it may seem).

whitewing

Today's Daily Vigil posting.

This is an abbreviated posting, for full details of the text please look back to the last few posts.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: 91
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank. We will try to clarify that soon. We do, however believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 89
All 42 ticketholders refunded in full

Legal action? No further updates

We welcome any comments on this thread, and will gladly provide any assistance we can, so please do post here if you have anything to add or ask (however insignificant it may seem).

I notice there is a new board now - Consumer Rights. As this thread is mainly about getting your refunds, do you think we should ask the mods to move it to the new board? We may be able to get some additional help if there are any 'experts' lurking around that board.

whitewing

Today's Daily Vigil posting.

This is an abbreviated posting, for full details of the text please look back to the last few posts.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: 92
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank. We will try to clarify that soon. We do, however believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 90
All 42 ticketholders refunded in full

Legal action? No further updates

We welcome any comments on this thread, and will gladly provide any assistance we can, so please do post here if you have anything to add or ask (however insignificant it may seem).

whitewing

Today's Daily Vigil posting.

This is an abbreviated posting, for full details of the text please look back to the last few posts.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: 93
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank. We will try to clarify that soon. We do, however believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 91
All 42 ticketholders refunded in full

Legal action? No further updates

I still can't find any new info online so can only hope that 'things' are indeed progressing behind the scenes. If anyone sees anything of interest (either online, or from paperwork received from the banks or the liquidators), please let us know about it.

~Chameleon~

Why the hell do you keep repeating the same posts over and over? Smacks of Narcissists R Us in this thread!!! :rolleyes:

whitewing

Today's Daily Vigil posting.

This is an abbreviated posting, for full details of the text please look back to the last few posts.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: 94
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank. We will try to clarify that soon. We do, however believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 92
All 42 ticketholders refunded in full

Legal action? No further updates

Chameleon - I have only now seen your response. Please feel free to ignore my 'daily vigil post' if it does not suit you. Within the last hour, I have just found out that a close family friend has died suddenly, so I won't be getting into any arguments about this with you in the next few days.

kirdy_2

neil_fowler wrote: »

After quite some time, I finally seem to have got somewhere with M&S Money credit card. After calling first, I was told we had to wait until someone from the "relevant department" called us back. This took some time and following a brief chat I was then sent claim forms to complete and return to the Chargeback Department. They have now credited the card account with the £125.00 ticket fee but say this may be taken back if they are unable to settle the matter within the next 60 days.

As many of you here seem far better informed on these matters than I am, can anyone tell me how likely it is that money refunded will stick with those of us who have received it? Assuming that Streamline have frozen funds from card payments, surely it is cut and dried that it holds and therefore must refund the ticket money, albeit via the card operators.

Also, does my temporary refund mean I should or should not log myself as a creditor for this amount with Grant Thornton? I do not want to find further down the road that M&S Money take back the refund but I am left with no method of recourse because I didn't make myself known as a creditor. Has anyone received any clear guidance on this point from Trading Standards?

hi i'm also trying to get my money back could you tell me if you went to the attraction or not? kirdy

whitewing

kirdy, here's hoping a successful refund story in the Dorset Echo yesterday inspires you:

http://www.dorsetecho.co.uk/news/4186125.New_Forest_Lapland_cash_returned_to_Weymouth_health_workers/
"Christine Boyles and her colleagues have banished their Lapland winter blues after being given a full refund for 17 tickets to the attraction that they bought on a NatWest Visa credit card. "



Lapland New Forest
Closed: 4th December 08.
No. days since closure: 96
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank. We will try to clarify that soon. We do, however believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 94
All 42 ticketholders refunded in full

Legal action? No further updates

EdnaCloud

~Chameleon~ wrote: »

Why the hell do you keep repeating the same posts over and over? Smacks of Narcissists R Us in this thread!!! :rolleyes:

Chameleon, I feel your comment is rather unfair and disingenuous. There is no narcissism in the posts whatsoever (narcissism - sensual gratification found in one's own body - rather difficult on an internet forum eh?)

The intention is to maintain the profile of a very real consumer issue, and responses show that this thread is still supporting those who have been affected.

We all have the right to comment, and of course I recognise your right to do so, but I would counter your comment "Why the **** do you keep repeating the same posts over and over?" with the question; why not? We uphold your right to comment, and we uphold our right to post as we see fit. If you feel the forum is being abused there are clear directions regarding the methods with which to deal with this I would be obliged if you would explore that avenue prior to lambasting innocents on this thread.

If you feel criticism is due, it would be gracious of you to at least have the courtesy to explain clearly and reasonably why you are criticising the post(s) and to make some effort to understand the issue from the poster's and consumer's point of view.

Rgds. Edna Cloud.
Real name - I do not need to hide behind a cloak of annonymity to harrass other people.

EdnaCloud

Today's Daily Vigil posting.

This is an abbreviated posting, for full details of the text please look back to the last few posts.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: 100
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank.
We believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 98
All 42 ticketholders refunded in full

Legal action? No further updates