Lapland New Forest Scam. How to get money back...

whitewing

k2tog - did you pay by card or cheque then?

If you paid by card, did you try a refund via the bank? (I tried looking at some of your previous posts but can't see anything about your payment method or whether you actually got to go).

DougieH_2

Wrote to credit card company, quoting section 75 etc. Fobbed off with its in the hands of our legal department. Then found all that very useful info on chargeback. Sent another letter demanding a chargeback with an answer within 14 days. Oh and could they also let me know the procedure for complaining to the FSA, should that avenue be required.

Outcome - £175 recredited to card account.

Many thanks to you all on this forum for the advice.

Doug

whitewing

Thank you for the update Dougie. Success stories keep us all motivated.

Time is short to claim if the 120 day limit applies from date of attendance or intended attendance.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: Today is 106
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

whitewing

This is from the Spring issue of The South Staffordshire Review, regarding the closure of Lapland West Midlands. It is somewhat disappointing that no mention is made of taking any legal action.

(Scroll down to the last page).

http://www.sstaffs.gov.uk/pdf/REVIEW%2042%20-%20Spring%202009.pdf

k2tog

whitewing wrote: »

k2tog - did you pay by card or cheque then?

If you paid by card, did you try a refund via the bank? (I tried looking at some of your previous posts but can't see anything about your payment method or whether you actually got to go).

Paid by cheque and thankfully didn't get to go. Don't think I'll actually get the money back but don't intend to make life any easier for them by just going away!

whitewing

k2tog,

Did you make the cheque payable to Lapland New Forest? I assume you did if you have letters etc from Grant Thornton.

If not, you could look into the small claims process.

whitewing

Today's Vigil posting.

This is an abbreviated posting, for full details of the text please look back to the last few posts.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: 110
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank.
We believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 108
All 42 ticketholders refunded in full

Legal action? No further updates

whitewing

Today's Vigil posting.

This is an abbreviated posting, for full details of the text please look back to the last few posts.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: 111
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank.
We believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 109
All 42 ticketholders refunded in full

Legal action? No further updates

whitewing

Today's Vigil posting.

This is an abbreviated posting, for full details of the text please look back to the last few posts.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: 112
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank.
We believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 110
All 42 ticketholders refunded in full

Legal action? No further updates

whitewing

Today's Vigil posting.

This is an abbreviated posting, for full details of the text please look back to the last few posts.

Lapland New Forest
Closed: 4th December 08.
No. days since closure: 113
All ticketholders who have not yet had a refund should register as creditors with Grant Thornton ([EMAIL="Lapland.Liquidation@gtuk.com"]Lapland.Liquidation@gtuk.com[/EMAIL])
All card-paying ticketholders who have not yet had a refund should continue with chargebacks or section 75 claims in addition to registering as creditors. Gomer's Guide'll help:

http://forums.moneysavingexpert.com/...html?t=1412867

We think you may be running out of time to do a refund via your bank.
We believe the time limit on some claims to be 120 days.

(Advise Grant Thornton if you receive a refund so your bank becomes the creditor for the amount of your ticket)

Legal action? - No further update.

Lapland West Midlands
Did not open as planned on 6th December 2008: www.laplandwestmidlands.co.uk
No. days since failure to open: 111
All 42 ticketholders refunded in full

Legal action? No further updates