Icesave/Kaupthing BACS/CHAPS Transfers - anyone received them yet?

downs523

dont think i can. if i send the link via email it will just redirect to the homepage, ill just have to do it in a few days when i can. just hope i can still access my account then

schoolrunmum

Me too...waited four years for an inheritance to be sorted, put 40k in KE a/c. Tried to transfer it out tuesday. Now it's "lost in space" as the Muppets used to say.............

stevedb11

downs523 wrote: »

i have tried downloading the page, but when i open it after its saved its just a blank KE page with no account details on it. just saves colours and logo???

You need to Google "WinGrab" and install it, this program copies everything on your screen to a JPG file, then you can save it, or put it on removable memory, and print off at your local library.
hope this helps.;)

downs523

thanks alot mate downloaded it and saved the screen. cheers

markbloke

downs523 wrote: »

i have tried downloading the page, but when i open it after its saved its just a blank KE page with no account details on it. just saves colours and logo???

Get the details you want visible on the screen. Press the button marked "Print Screen" on your keyboard (it's top left in the bunch of buttons between the letter keys and the number keys).
Open "Paint" found under Start Menu > All programs > Accessories (or the graphics package of your choice).
Under the "Edit" menu click "paste". You should see the screen you saved suddenly appear. You can now save it.

Edit: Too late, never mind, job done!

Meadows

Icesave

Just to let people know, I transfered three accounts on Monday night, one account via Chaps (account remained open), two via Bacs (account were closed), I received the Chaps payment back in my account last night, including Chaps fee, and tonight I have had the Bacs payments returned and the closed accounts reinstated.

Everytime there has been a change to my account, I have had to re-set my password as it has not let me in, but the re-set is easy to do, they give you a 5 letter password & email you a 5 letter password, then you go in & set a new password and you have access to your account.

mswannabe_2

Meadows wrote: »

Icesave

Just to let people know, I transfered three accounts on Monday night, one account via Chaps (account remained open), two via Bacs (account were closed), I received the Chaps payment back in my account last night, including Chaps fee, and tonight I have had the Bacs payments returned and the closed accounts reinstated.

Everytime there has been a change to my account, I have had to re-set my password as it has not let me in, but the re-set is easy to do, they give you a 5 letter password & email you a 5 letter password, then you go in & set a new password and you have access to your account.

I can't understand how KE are taking so much longer then, what is going on.:( I haven't come across anyone on this site yet who has had there BACS/CHAPS transfers through from KE but would love to stand corrected if I am wrong

MIKELSOK

I have not fortunately up to now experienced the need to reset my password and have gone through same loop of reinstating balance in Icesave account after failed CHAPS etc.

Do you use Firefox? or IE as not sure if this has a bearing on the matter but I use Firefox.

iamsam

downs523 wrote: »

dont think i can. if i send the link via email it will just redirect to the homepage, ill just have to do it in a few days when i can. just hope i can still access my account then

Some people have suggested screen grab programs (they are a good idea - in fact, if you use firefox, there's a very good plugin called WebShots). However, I prefer to 'print' things like bank statements to a pdf file.

This method installs a virtual printer on your PC, which allows you to print from any application (Word, IE, etc.) and it just spits out a pdf file. You can either e-mail this to someone to print for you or just keep an archive of files.

Ones I would suggest (both legally free) for Windows are PrimoPDF or PDFCreator.

MattHudson

Direct From Kaupthing Website - Hope this clarifies things a little

'As you may be aware the UK Treasury has taken action to protect your savings, transferring all individuals' savings balances from Kaupthing Edge to ING Direct on the 8th October.
Your savings are now with ING Direct, the world's leading direct savings bank and part of the Dutch based ING Group which is one of the world's largest banks with assets in excess of £1 trillion and 85m customers.
We are working quickly to ensure that it is business as usual for all customers and we look forward to extending our approach of offering simple and straight-forward products, backed by award-winning customer service.
When Kaupthing Edge encountered difficulties, withdrawals were not able to be completed. This is now being resolved and we are in the process of clearing the backlog of pending transactions. ING Direct will honour all withdrawals as soon as possible.
We apologise for any inconvenience caused during this period.
Click here for more information about ING Direct. If you have any other questions or concerns you can contact a member of the ING Direct customer service team on 0845 848 0282.
Johan De Wit
CEO, ING Direct UK'