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Kaupthing Edge CHAPS Transfer

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Comments

  • Spicey
    Spicey Posts: 239 Forumite
    jillyc
    I know how you feel.
    Not sure I believe them, so will beleive it when I see the money. But as soon as I do, I shall be pulling the rest of my money out, just not sure where to put it (please no rude replys to that!).

    Still unusually calm!
  • Been on phone to KE, customer service said, ALL payments WILL be made BY friday PM and Iinterest WILL be paid to that date
  • djrobe
    djrobe Posts: 53 Forumite
    jillyc wrote: »
    Me too. Just spoke to Karl from ING. He said there had been an announcement within ING in the last 20mins saying that all customers would have their transfers by close of business Friday 17th. There is to be something posted on their website shortly.

    I asked if there was the possibility that it would come before this and he said "Yes - maybe". We'll see...

    I dont know what to think...I am almost scared to believe it. This business has really got me down over the last few days. Feel all aspects of my life have been affected work, family etc

    Sounds like they have submitted the BACS files today and 3 days takes us to Friday - so it does make sense. believe me I know how BACS works.
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    I note they say that the interest rates on term accounts will be honoured, so can I assume that the same is true regarding the instant access savings, which is similar to Ing's 1st year bonus rate.

    PS is this the longest thread ever?
    That gum you like is coming back in style.
  • djrobe
    djrobe Posts: 53 Forumite
    PAYMENT UPDATE
    We have been working hard to restore normal service for Kaupthing Edge customers and resolve the issues around delayed payments.
    In addition to the payments already made, we are now able to confirm that all payments will arrive in their destination bank account by close of business Friday 17 October. There are a very small number of manual payment instructions which are still being processed and which will take slightly longer.
    Once again we apologise for the inconvenience and distress this delay has caused. It has taken us longer to resolve the issues at Kaupthing Edge than we expected due to the significant disruption caused when the business was taken into administration. Understandably, customers have been asking for clarification on when this issue was going to be resolved, but this is the first time we have been in the position to give firm assurances.
    Thank you for your patience and we can confirm that customers will not lose interest as a result of this delay.

    Check this out from the ING website!
  • Squibbler
    Squibbler Posts: 298 Forumite
    Maybe the KE people wouldn't tell them the password yesterday and they had to hack in...:rolleyes:
  • We are all going to be singing a different song on Friday
  • Squibbler
    Squibbler Posts: 298 Forumite
    We are all going to be singing a different song on Friday
    Money, Money, Money?
  • Celt08
    Celt08 Posts: 101 Forumite
    so nobody's had any money come through today then?
  • ginvzt wrote: »

    Whoop! Whoop whoop! Whoop whoop whoop! Etc.:beer:
This discussion has been closed.
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