Kaupthing Edge CHAPS Transfer

Tabsy_2

Tabsy wrote: »

Has anyone managed to get an answer to the question re. the CHAPS fee being refunded?

Any ideas anyone?

brydlesmansteve

sloughflint wrote: »

Link please. Thanks.

http://www.kaupthingsingers.co.uk/Pages/3963

MimiJane

Is it too early for an alcoholic beverage, or should we wait 'til we've got something to celebrate do you think

Ivinda

LuKeNuKuM, can you send some coffee to ING, so they can wake up and smell it, before getting on with our transfers? Oh and mine's a cappuccino, no sugar. Ta!

euroaccountpls

right I dont know about you lot, but im getting frustrated and I have very little patience on the best of days, i have tried meditation but it has not worked.!! Does anyone have any good ideas about what can be done other than complaining here there and everywhere. If one of my clients didnt pay i know what id do. Its just this KE has no door or office to bang on like with Northern rock. how dare these well paid / high profit organisations take the !!!! like this. they should be sent to prison in my book, whether they sort it or not.

northern5

brydlesmansteve wrote: »

To all people who dont know what an 0845 number is, IT IS A LOCAL RATE CALL COSTING 3p a minute. KE dont make money off the calls! If it was an 0800 number KE would pay for the call and therefore would not be able to offer the good rate.

It is your choice to call them!

Sorry... but they do!!! They don't make as much as an 0870 but they still earn. How else did freeserve and all the other dialup ISPs make money from their 0845 dialup numbers?

goodethernet

My view: PEOPLE NEED TO CALM DOWN

Don't forget the people you are calling at KE are human beings too(and probably worried about their own jobs too). Haven't people got the message that the customer service desk at KE can't give any definitive information? Not ideal but it's certainly a fact. Bombarding them with calls and asking the same quesion over and over again is not going to get a different result!

If I was there taking calls, I would probably be telling people by now that KE have passed the money on to some Elves and Pixies for safe keeping in a magic purse.

I'm waiting for money. It's going to come. Not sure when. I have given up calling as it won't make it arrive any quicker.

fredhaben

brydlesmansteve wrote: »

The administrators arranged the ING takeover.

I thought the Treasury / FSCS arranged the ING takeover? :think:

brydlesmansteve wrote: »

Speak to LuKeNuKuM about the coffee

:coffee:

TypeR

The only other thing I can think of is a co-ordinated visit to ING Bank in London.

goodethernet

It's amazing how quickly people get over the fact that they are getting ALL of their savings back to moaning about refunds on CHAPS and interest!....time for a bit of perspective.

Before you all shout at me, I'm waiting for money too.