80p for any Starbucks coffee, any size!

chuckley

i used it in dublin last friday with no qtns asked. he looked at it and asked me what i wanted. i did the free coffee refill aswell... never done that b4... was suprised at how decent it was. i was expecting strong rank coffee. mind u i did have it with hot semi.

ThinkingOfLinking

I need to try to use mine today as they had no soya milk when I went on Friday; I'll explain that and see what happens.

IASMO

Now the Guardian offer has finished does anyone know of any other Starbucks offers? I've just got used to the Friday headspin resultant of expresso overload!

jenniewb

-or any other coffee offers?! I like coffee, but not starbucks- costas is ok, pret is good and monmoths- the best!! know its a long shot (pardon the pun) but posting just incase!!

MG88

It's now 1 week since I e-mailed Starbucks to complain about them not honouring their offer properly at my local branch and still no reply from them.
I've now posted them a 'snail mail', good old fashioned complaint letter.
Fingers crossed this will have more of an effect than the e-mail did.

lb364

Has anyone checked today's paper just to be sure its finished? A lot of sites said it was every friday until the end of the month

SueMaggie

Have just gone through The Guardian cover to cover in my local Sainsbury's and couldn't find any mention of the Starbucks offer so looks like it's over.

lb364

Oh well, thanks for looking, the new christmas range sounds so good, probably why the offers ended!

my-planet

lb364 wrote: »

Has anyone checked today's paper just to be sure its finished? A lot of sites said it was every friday until the end of the month

Yeah, that's what it was. How come now vouchers today? :mad:

MG88

Well, finally a reply to my complaint letter - and 3 'free beverage coupons' !! Starbucks customer services fully accepted my complaint and apologised for our 'experience'. Furthermore they confirmed that the offer was indeed for ANY size ( and customization ? ) of beverage so I should have been able to receive whatever size I wanted. It was quite refreshing to receive a letter from a large corporation which wasn't full of 'corporate speak' or excuses. Starbucks simply accepted that I was totally 'in the right' and agreed entirely that my local outlet had been wrong in the action they had taken. So much for the inflexible till excuse then. My local outlet are to be reminded as to their "customer service responsibilities" and "appropriate steps considered to improve the customer feedback'. All in all a fair response; I just hope I don't encounter a similar attitude again when I try to use the coupons in my local outlet. It's a shame actually that I missed the voucher in Wednesday's Guardian as it would have been interesting to see what size of drink I would have been allowed to purchase. Anyway, "Thank you" to Starbucks for finally responding and for the 3 free cups I will enjoy in the very near future.