Problems with Amazon seller

soolin

Nex0 wrote: »

No your not.

There just ignoring you until they read something they want to here or someone agrees with them.

I think I am channeling Mrs Angry today. I just get frustrated that people on here have given up their time to answer a question and it just gets ignored.

teapot2

soolin wrote: »

The user agreement states that "You must dispatch the item to the buyer within two days of receiving this e-mail."
http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=3149141

According to Customer services when I made a complaint a while ago as long as a seller can despatch within the time frame stated they do not physically need to have the item in hand. I have searched high and low through the user agreements to find somewhere that states drop shipping is not allowed but I cannot find it specifically stated.

soolin wrote: »

Are my posts invisible

Who said that? :rotfl:

Whilst it doesn't say this in the participation agreement, it seems sellers are expected to physically have the item though sellers [myself included] do 'lose' books etc and have to order them from other sellers. When listing books you get the following message;

Please enter the quantity of items you have available for purchase. We recommend that you also enter an optional SKU for your records. Quantity:
Must be on hand at time of purchase. [FONT=verdana,arial,helvetica][SIZE=-1]#[/SIZE][/FONT]

Sorry that didn't copy over very clearly - should have different spacing and a box in it but its from the listing pages