HSBC Changing all Bank accounts

ahai1

Thank you SimonM. They are now going to save money by not sending you 12 statements but instead 4.

ShelfStacker_3

Inactive wrote: »

But SS you and other HSBC employees have been telling us all that the " sales pitches " that hide behind the title; Account Reviews are to help customers and give them financial assistance,

Actually I've never said that. I did say that the reviews can possibly get someone a better deal, but don't compare everything that they could possibly get, which is true.

SimonM_2

ahai1 wrote: »

Thank you SimonM. They are now going to save money by not sending you 12 statements but instead 4.

No, they're still going to be sending me 12 statements because it's still a Current Account Advanced and has to stay that way until it is reviewed in a years time. And because I'm possibly going to transfer money in/out to hit the "£500 a month" crediting to my account, it'll probably stay that way for longer than 12 months - if I can be bothered.

By the way, HSBC have said that the Current Account with quarterly statements can be set at their end to still send monthly statements to the customer.

ahai1

How is that going to be done? I would still like monthly statements for my records as a lot of people only accept paper statements.

Inactive

ShelfStacker wrote: »

Actually I've never said that. I did say that the reviews can possibly get someone a better deal, but don't compare everything that they could possibly get, which is true.

The implication amounts to the same thing, you are still pulling in customers to flog them stuff that will enhance yours and the banks coffers under the guise of an Account Review, which in all probability they (a) don't need, or (b) they could get like for like for less elsewhere.

Inactive

ldavies wrote: »

I would like to know this also!!

I thought that you are were here to give answers.:D

ShelfStacker_3

Inactive wrote: »

The implication amounts to the same thing, you are still pulling in customers to flog them stuff that will enhance yours and the banks coffers under the guise of an Account Review, which in all probability they (a) don't need, or (b) they could get like for like for less elsewhere.

Yup, same way as supermarkets pull people in under the pretence of being cheap then try and flog them expensive stuff, because that's where the money is. Same in many, many different sectors.

I'm intrigued actually; you go on as if you think banks shouldn't make any attempt to sell their products if the competition have a better product. Why, in any sane world, do you think this would be workable?

ahai1

To be fair no one can be expected to know everything and espicially so when it is a new system.

Inactive wrote: »

I thought that you are were here to give answers.:D

Inactive

ahai1 wrote: »

To be fair no one can be expected to know everything and espicially so when it is a new system.

I was only joking ( note the smiley ).;)

Inactive

ShelfStacker wrote: »

Yup, same way as supermarkets pull people in under the pretence of being cheap then try and flog them expensive stuff, because that's where the money is. Same in many, many different sectors.

I'm intrigued actually; you go on as if you think banks shouldn't make any attempt to sell their products if the competition have a better product. Why, in any sane world, do you think this would be workable?

To liken a bank with a supermarket truly speaks volumes about where the banks have got things so very wrong these days.

You all need to wake up to the fact that bank customers in general do not want to be called in for an " Account Review " then be subjected to a sales pitch, even the Supermarkets do not have that kind of control over customers.