HSBC Changing all Bank accounts

ShelfStacker_3

ldavies wrote: »

One of mine sent of real time in the batch...a blinking nightmare i tell ya! a good cashier is worth their weight in gold.. and more!

I did that the other day. *shame* Still learning...

Have you seen the pulse for next year? cashier cust sats, 25% ops....

Yup, should be fun to achieve when we've got long queues a lot of the time and nobody wants to use the machines because they don't trust them/they're old fashioned/they "want a stamp" etc. Should be a right riot.

Inactive

ShelfStacker wrote: »

Yup, should be fun to achieve when we've got long queues a lot of the time and nobody wants to use the machines because they don't trust them/they're old fashioned/they "want a stamp" etc. Should be a right riot.

Bloody customers, damn nuisance ain't they?.

Strange that HSBC can have too few cashiers to service customer needs/requiremements, yet have plenty available to flog insurance etc.;)

Lokolo

Just to ask as you both work in HSBC. If I have loads of coins (like £100 worth), obviously my local branches don't have coin machines (b*stards). How would I go about depositing them?

I don't really want to bring £100 worth of coins and wait in the queue as thats obviously wasting time for others.

(Last time I went in the cashier mumbled something about business bag which means they then count it outside of cashier opening times or something??)

ShelfStacker_3

Only a few months davies. Not long by some standards lol.

Lokolo: just make sure it's bagged up into denominations and there's no mixed coin and you'll be OK. Ask if you can have some coin bags next time you're in and they'll oblige - £1s and £2s come in bags of £20, 50ps and 20ps in £10, 10ps and 5ps in £5 and the coppers in £1 each. Also, make sure you've broken down what coin you have on the paying in slip, or they'll most likely turn you away. It wouldn't be wasting time, as there's nothing else you can really do with £100s of coins that you need depositing - unlike, as I said, bills and cheques and things, which don't need doing over the counter, if in a branch at all.

Lokolo

Yeh I used to work as a programme seller at footy club so I have plenty (I mean plenty) of bags and I always put them in the right denominations. Awesome. I have £35 in my money pot so far. Will count it all up when it reaches £100 :rotfl:

Inactive

Lokolo wrote: »

Just to ask as you both work in HSBC. If I have loads of coins (like £100 worth), obviously my local branches don't have coin machines (b*stards). How would I go about depositing them?

Is it too obvious to suggest spending them at your local shop?;)

Lokolo

Inactive wrote: »

Is it too obvious to suggest spending them at your local shop?;)

I don't spend coins!!! I hate carrying them around. Usually I would bag them up and give them to my boss and exhange it for cash, but I don't work there anymore (except holidays every now and again). Suppose I could go and buy a £50 present all in 1ps,2ps... :A

Inactive

Lokolo wrote: »

I don't spend coins!!! I hate carrying them around. Usually I would bag them up and give them to my boss and exhange it for cash, A

Strange, I thought coins were cash.:rotfl:

Surely you can spend £1 coins at your shop, I often do, and they always seem grateful for them.

ShelfStacker_3

Oooh, I forgot to mention about the business bags! They're just that, for businesses - they get some encoded bags off us, they put cash and/or cheques in them, seal the bags and write an amount on the bag and bag stub. When they come in in, they hand over the bags, we stamp the stubs as an acknowledgement and then open them at some point in the same banking day (i.e. before 3:30pm). You probably wouldn't get very far asking for them as a personal customer - the closest you'd get would be the envelope deposit machines, which are principally the same.

Lokolo

Inactive wrote: »

Strange, I thought coins were cash.:rotfl:

Surely you can spend £1 coins at your shop, I often do, and they always seem grateful for them.

Yeh 50ps and £1s I do. Just not anything lower. I have £36.16 at the moment in my money pot consisting of everything below 50ps.

And yes sh

Could I not pretend to be a business customer and just ask for a bag? lol