HSBC Changing all Bank accounts

ahai1

That raises an interesting question who is going to review it? How much will it cost?

ahai1

I meant the cost to HSBC.

ahai1

Yes I meant current account advance review.

ahai1

I agree as it should be easy to work out in a given period how much money went and out by computer.

ShelfStacker_3

ahai1 wrote: »

I agree as it should be easy to work out in a given period how much money went and out by computer.

Those statistics are readily available to pretty much everyone at any HSBC branch.

I'm guessing it could be pretty easy, rolled into the normal reviews done of all accounts each month.

ahai1

It will be most likely offshored just like the customer service operations.

ShelfStacker_3

ahai1 wrote: »

It will be most likely offshored just like the customer service operations.

How so? It will probably be an automated review, you can't really offshore an automated system (if you did, it would be fairly pointless).

dougz_2

ldavies wrote: »

on the branch system, its a click of a button to see account stats such as turnover etc so Im assuming that central systems are even better

Out of curiosity what period does that show the turnover for i.e last 30 days or something? I know the printed statements show turnover on that statement.

ahai1

I meant the workers would be somewhere like India but the statements would be posted from the UK.

ShelfStacker wrote: »

How so? It will probably be an automated review, you can't really offshore an automated system (if you did, it would be fairly pointless).

ShelfStacker_3

dougz wrote: »

Out of curiosity what period does that show the turnover for i.e last 30 days or something? I know the printed statements show turnover on that statement.

The last few months.