Music Magpie: new quick way to sell unwanted CDs

andi1872

I was thinking of using them myself to get rid of all the dvd's i no longer watch until i read through all the complaints on their Facebook page.
They seem to frequently claim damage to the artwork, missing discs etc and refuse to send them back, claiming to 'dispose' them.
Seems very dodgy to me!:money:

Tyler_Du

Janeyearhole wrote: »

My husband complained and has received no reply, so he is now going to take this to the trading standards and possibly the small claims court.

Did you take this further ? I sent off 2 boxes to mm with a value of £95, got a chq for £79. We checked every cd/DVD to make sure none missing or damaged in any way. I expected maybe a few to be rejected but not 15% I too would take this further if it would do any good

Last_Harbour

I posted full review of my experiece with Music Magpie on the Music Money Saving section of the Forums - but here is a cut and paste of it:

Apologies for the long post but thought you might be interested in my experience and my conclusions having tested out both Music Magpie (MM) and WebuyDVDs.co.uk (WBD). Maybe it will help someone.

Due to rapidly expanding family and lack of space I decided to sell my CD’s (they had more or less just been sitting in the racks gathering dust anyway). Overall I had around 260 CDs and decided to keep around 40 ( some I could not bear to part with and others I was not being offered anything reasonable) so ended up selling 220. My personal cut off point was 20 pence for a CD – anything less than this amount I would keep. You obviously may have a different viewpoint.

I initially tested out a small number ( around a dozen) of CDs on both websites and it appeared WBD seemed to offering better returns, however when I expanded the sample to around 116 Music Magpie came out clearly as offering more in around 75% of the time.

For example, out of the 116 I tested, WBD offered me 15p or less in 80 instances. So 69% of the time I was only being offered less than my target amount – pitiful. Music Magpie however, never offered me less than 20p ( tho in few cases it could not find the barcode or said it was not interested in buying that particular CD).

As a side note I did test around a dozen on another website – Zapper – though only once did it come out with a figure higher than either MM or WBD so decided was not worth continuing.

In those instances where WBD offers were higher than MM (and above my personal threshold of 20p) I went ahead and created an order – sold 23 CD’s for £19.74. This is quite large amount for so few CDs but like I said I only picked those CD with a higher return to send to them. The order was processed quickly and currently waiting for the cheque to arrive.

All the others I sold through MM. Sent 200 CDs for an offer price of £86.30. This works out at an average of 43p per CD. This figure is slightly misleading as the majority of them sold for between 22p to 30p. Its only because there were a few higher priced items that pushes this average up.

Breakdown as follows:

Price in pence
No of CD's
Percentage
22 to 25

36

18%

26 to 30

109

55%

30 to £1

40

20%

£1 to £2

15

8%

MM have taken longer to process but out of the 200 CDs they have accepted 198 and rejected only 2 ( missings CDs apparently). Currently awaiting a check for £85.72




Conclusions

- MM paid out more on average
- WBD processed the order quicker ( though the number of items was smaller)
- Was happy with the way the websites worked and the process generally for both websites.
- Also liked the MM app - it worked well for me. WBD need to get one.
- Variation in prices between the two websites could be startling – for example the CD Hope and Despair by Edwin Collins: WEB offered 10p but MM offered £2.62. Conversely ‘rise and fall of Ziggy Stardust’ by David Bowie – WBD offered £1.47 and MM offered £0.45.
- Waiting for cheques to arrive but expecting around £105 for sale of around 220 CDs- works out at 48p per CD. Am happy enough
- Yes I am a little bit sad and before you ask, yes I do work with statistics in my day job too.


Disclaimers
- Obviously this is my individual circumstance and reflect the CDs in my collection – yours might come out differently.
- My conclusions seems to come out in favour of MM so worth stating for the more suspicious of you that I am in no way connected to MM. This is my first time using these particular websites.
- Aside from MM and WBD there are obviously other websites and shops and options available to you – you might want to check those out as well.
- I only checked CDs – I gave my DVDs to family so cannot comment on how well the websites compared on DVD prices.

ceenjay

I've just had my fingers burnt using music magpie! It may seem like a good idea to de-clutter, but please check what you are selling first. I've recently got rid of some old CD's I didn't want, getting the usual 20p-£1. What I didn't realise at the time was CD's are just as collectable as Vinyl!!! Some of them worth over 100 times (this is not an exaggeration, check the value of an original Now that's what I call music 4 CD) more than music magpie gave me, consequently a bit miffed. Be aware Cassettes and VHS etc. also has a collectors market place.
Let this be a warning to always check the value first, Music Magpie might be quick and easy but the best it ain't.

Melcro

I just want to make everyone aware that music magpie is still a bad company to go with. I sent some items to them and checked their online value first. They sent me a cheque for less then half the amount. When I requested the items back they quoted part of their t's and c's stating that basically they are their property once they are received. Any items they 'reject' they throw out there and then and they will not return items. As soon as the items are posted they are gone and they will not stop it going through. I am curious if they even throw out any of the rejections as they were happy to tell me they wanted them I entered the details online initially.

P.s zapper were really good and they took books too.

joolsybools

I'm glad I came across this thread, some months ago I input all my CDs through their website and the total came to about £100, however the courier never turned up. As I was in the middle of moving house I never bothered chasing it up. I will have a re-think about what to do with them now.

Kite2010

If you need to get in touch with Magpie, the fastest way to get a reply is complaining via Facebook.

Worked for me when they said that a CD was not-sent.

luckybert

Seems music magpie only offer around 22p now per CD, ziffit or zippit offer slightly higher (26p) so where is the best place to sell CD's?

Is it amazon? I seem to only get a return of around 13p from them so why do people sell so low on there?

JJ2013

Music Magpie can only be described as organised criminals in my book! Using them may very well end up as day light robbery! Seriously If you're absolutely desperate for cash like I was use your local Cash Converters instead... and that's saying something. I sent items and over a month later received my cheque... a fiver short! The reason they stated for this was I did not send 2 of the items!! Absolute garbage! Either the couriers they use are stealing or their warehouse staff are... Cant be trusted!!! Below is the email I just sent them:

I am appalled that after over a month of waiting you come back to me with a cheque for £11.00 and not the agreed £16.00 stating two items ''items where not sent'' . I can very much assure you that if you did an internal audit you would find yourself one copy of the watchmen game and Doors dvd up! I have totally lost any trust in you
guys... seriously this is a new low! And how cunning to wait over a month before sending a cheque hoping average Joe doesnt notice! very sneaky.
On the 17th you send me an email stating my items are there and then you send me one on the 25th stating all my items have been checked but i think what really needs checked is your CCTV!

And below is the cold, generic, don't give a damm reply I got:

Dear James

As per the terms and conditions on the website, we do not pay for items which do not meet the standards of quality checking and the amount is deducted from the overall total.
Having checked our records, we have found that payment could not be made for the following items for the reasons shown:
[ITEM NOT SENT] The Doors: Dance on Fire/Live at the Hol - The Doors: Dance on Fire/Live at the Hol (£0.73)
[ITEM NOT SENT] PlayStation 3 - Watchmen: The End is Nigh - Parts 1 and (£3.53)
As per the terms and conditions agreed to at the point of sale, our decision is final and rejected items cannot be returned.

Oh and by the way, they say their free courier service is fully insured but look at the terms and conditions and you will notice you have to claim within 20 days of sending, well I didn't get my cheque until after a month in the post so how was I to know something was not right within that period?
What a SCAM!

luckybert

JJ2013 wrote: »

Music Magpie can only be described as organised criminals in my book! Using them may very well end up as day light robbery! Seriously If you're absolutely desperate for cash like I was use your local Cash Converters instead... and that's saying something. I sent items and over a month later received my cheque... a fiver short! The reason they stated for this was I did not send 2 of the items!! Absolute garbage! Either the couriers they use are stealing or their warehouse staff are... Cant be trusted!!! Below is the email I just sent them:

I am appalled that after over a month of waiting you come back to me with a cheque for £11.00 and not the agreed £16.00 stating two items ''items where not sent'' . I can very much assure you that if you did an internal audit you would find yourself one copy of the watchmen game and Doors dvd up! I have totally lost any trust in you
guys... seriously this is a new low! And how cunning to wait over a month before sending a cheque hoping average Joe doesnt notice! very sneaky.
On the 17th you send me an email stating my items are there and then you send me one on the 25th stating all my items have been checked but i think what really needs checked is your CCTV!

And below is the cold, generic, don't give a damm reply I got:

Dear James

As per the terms and conditions on the website, we do not pay for items which do not meet the standards of quality checking and the amount is deducted from the overall total.
Having checked our records, we have found that payment could not be made for the following items for the reasons shown:
[ITEM NOT SENT] The Doors: Dance on Fire/Live at the Hol - The Doors: Dance on Fire/Live at the Hol (£0.73)
[ITEM NOT SENT] PlayStation 3 - Watchmen: The End is Nigh - Parts 1 and (£3.53)
As per the terms and conditions agreed to at the point of sale, our decision is final and rejected items cannot be returned.

Oh and by the way, they say their free courier service is fully insured but look at the terms and conditions and you will notice you have to claim within 20 days of sending, well I didn't get my cheque until after a month in the post so how was I to know something was not right within that period?
What a SCAM!

Yes that's not great is it. I have been using amazon and have 4/5 cd's and a book. Amazon seem to charge a bit but I'm getting better than 50p per cd so I'm happy enough. No idea how much cash converters pay do you.?