21" CRT TV/DVD Combi Television - Under £40 delivered (one day only)!! BELIEVE IT!!

wissychraddle

Right off went my long winded email. Bring it on ASDA, my gloves are on!

bajangal

flashthecash wrote: »

Just with regards to chandlerscroft message regarding that once the acceptance email is recieved then that is binding I went onto the website and looked at the terms and conditions (section 9) and to some poiont I agree but however when you look at (section 8 - product prices) it does say Asda have the right to cancel all mis priced orders even after acceptance has been verified...... so guess the burning question is would this come under the mis priced category or not ??????:j any help would be appreciated before i ring up to complain

Their cancellation letter does not mention the word "mis-priced". It says because of an out of date voucher. As the voucher did not have an expiry date how can it be out of date, and how were we, the consumers, to know that it had expired.

bajangal

norm_diploom wrote: »

Surely once they've taken your money then a contract has been formed, and is binding on both sides? This is no different to paying for something at the tills and then having it taken from you before you leave the store!

I have just received my cancellation email, and am just trying to come up with the best form of words before replying to them, so if any legal types can come up with the right terminology to help I'd be very grateful! Maybe between us we can put together a response that will get a result. I've seen this type of scenario time and time again on this site, and it's always been a case of "they haven't taken your money so no contract has been formed, it's just an invitation to treat". Well this time they have taken the money, and apparently have the stock, so they should supply the goods as stated. Let's put up a fight shall we?

Please post a copy of your email/letter to them. If we all send the same one to them then they will know we are a united front.

bajangal

wissychraddle wrote: »

Right off went my long winded email. Bring it on ASDA, my gloves are on!

Any chance of posting a copy.

me4bargains

I've just received my cancellation email too. Am very angry because the money HAS been taken from my account.
So like I said in an earlier post Asda are holding on to our money for a few days,gaining the interest, and will eventually refund us.
Could this be a ploy to line their pockets?
I'm sure once they have taken the money they have formed a legally bound contract.
Perhaps Martin could get involved on our behalf because their T&Cs do not cover this particular scenario.:mad:

[Deleted User]

My order is tracking with Citylink. Don't know why when everyone elses is being cancelled.
Regards,
CR.

me4bargains

CR10 wrote: »

My order is tracking with Citylink. Don't know why when everyone elses is being cancelled.
Regards,
CR.

Perhaps you should read earlier posts and stop being smug.

mrsfarnie

I have not recieved an e mail either saying it has been canclled. checked the website this morning and my goods are now on a van coming to my house. (in Theory!!) will post later. Did not order mine till saturday.
Money has been taken out of my bank (just checked)

jpedwards76

Perhaps they had dispatched a few and then realised the codes had been used to make it cheaper..... plus the volume of sales would have made them suspicious! I guess they cant claw back the ones they had already sent out to the courier companies.

Oh well you win some, you lose some - congrats to all those that do receive them.

chandlerscroft

Yep mine shows a url to City link, but there is no tracking reference and the web order number is not recognised. We will see