Digital TV Cost Cutting Article - Discuss What You've Been Offered

monstermind

p1an0player wrote:

Thanks very much monstermind.
What does family pack mean, is that 2 Mix, Kids + Variety?

And are the offers you mention valid for reinstatements, ie before or after the actual date of cancellation; or are different ones available for reinstatement?

Sorry, I should have called it the "6 mix" as it is now called, all 6 mixes rather than just 2 (or 4) - ie, usually £37 per month, but £18.50 for 5 months with the offer.

Reinstate offers differ again, depending on whether you're calling re-instates, or they're calling you with outbound offers. These offers are usually at least as good as the cancellation offers, and the outbound reinstate deals (where they phone you) are usually better.


If you want to call to reinstate, you'll have to wait til after the actual date of cancellation to qualify for these. If you're serving out your cancellation notice, you may receive a call with offers before then.

HappySad

Anyone been able to cut a deal with HomeChoice.
I am currently using Freeview and Aol==> £37. But would move to TalkTalk.

Would like to move the HomeChoice BigPack Deal with 2mb + Anytime calls which comes to £37. For the extra Tv channels + the 7 day playback on main TV channels. They also offer wireless which I believe TalkTalk don't.

I was thinking of saying that it is only worth me not taking FreeView+TalkTalk if they offer me the package for £25 as all I want is the extra channels that this package brings.

Rachierach

Hi, thanks for all the advice, just decided to bite the bullet and see what SKY would offer me. After getting through to cancellations I was offered 3 months at half price for the full package so works out at £21.50 a month. I'll go and try it again in 3 months i think. Do they do back to back deals if you keep threatening to cancel?:T :T

wilf55

yes they do but offers vary

leonardo

Hello all, since there where so many members who have done well - i was kinda hoping for some opinions! What is the best you think i could get?

Currently: 6 mix package with sky- single box in the house - no premium channels = £21pm.
Broadband and telephone from telewest (4mb + normal phone rental with voicemail = £37.75pm). Thinking of moving to Sky Broadband

Target
Looking to get Sky plus for living room, multiroom for one of the bedrooms, and sky movies with the 6 mix package (at minimum)

10 year customer.

:beer: :rotfl: leonardo!

bloodnok

monstermind wrote:

Hi, you can certainly call back to cancel, stating that you're not prepared to stay unless you can have new replacement equipment rather than a service call. This offer is still available.

+++++++++++++++++++++++++++++++++++++++++++++++++++

Monstermind, you're a good un !
They're fitting me a new box for nothing, with 12 months guarantee
Great result and thanks for your very informative post.
A pint is on its way !!!!!!!!

Jorayner

Any suggestions for me. We have sky+ sports and multiroom. Would be happy to drop multiroom.

Tried phoning but contract is in my husband's name and they won't deal with me. He's too busy/not bothered in phoning up.

Any suggestions to get round this. Could threaten to cancel the direct debit but that might just get me in a mess.


Could we write and cancel and then phone to reinstate?

Tarquinius

Telewest users who pay £5.50 .....see below

I've been with Telewest for just over a year. At the time I took out my contract I requested the cheapest TV service which was £5.50 a month.

But having now visited their website recently, I've discovered that they are now offering a free TV package, which gives me more or less the same channels as I originally received for £5.50 a month.

Of course I was never actively informed by them about this new Free TV package, so I've continued, unwittingly to pay the £5.50 (and they give you a few extra channels, not worth it in my opinion), until I spotted that the new free package was available.

So now I've switched to their "Free TV" package (although they did try to convince me not to switch of course).

achtunglady

Tarquinius wrote:

Telewest users who pay £5.50 .....see below

I've been with Telewest for just over a year. At the time I took out my contract I requested the cheapest TV service which was £5.50 a month.

But having now visited their website recently, I've discovered that they are now offering a free TV package, which gives me more or less the same channels as I originally received for £5.50 a month.

Of course I was never actively informed by them about this new Free TV package, so I've continued, unwittingly to pay the £5.50 (and they give you a few extra channels, not worth it in my opinion), until I spotted that the new free package was available.

So now I've switched to their "Free TV" package (although they did try to convince me not to switch of course).

I saw this option as well,im paying the £5.50 for the starter package, but im going to go the opposite way to you and try and get the next package up (essential package) for the same £5.50, wish me luck

EileenH

Jorayner wrote:

Any suggestions for me. We have sky+ sports and multiroom. Would be happy to drop multiroom.

Tried phoning but contract is in my husband's name and they won't deal with me. He's too busy/not bothered in phoning up.

Any suggestions to get round this. Could threaten to cancel the direct debit but that might just get me in a mess.


Could we write and cancel and then phone to reinstate?

Type a letter to Sky for your husband to sign referring to your telephone request and ask them to put a password on the account which will give you authority to give and receive information over the phone in respect of your sky account. Ask them to cancel the multiroom at the same time and don't forget to provide them with your password. Ring them about a week later to check that they have put the details on their system and to confirm that they have cancelled the multiroom, they should hopefully ask you for the password and once you give them the correct password they will be able to discuss the account with you.