Avon Hints and Tips (Part 2)

snowwhite44uk

lozza1985 wrote: »

Cheers! They sound pretty useful

Want some more advice - I have 2 deliveries that I couldn't deliver when I went on Wednesday - I went within the 2 hour slot that I'd put on the letter that I pushed through about a week before, with phone number & email address so people can contact if the time is suitable, which lots of people were really good and did let us know.

For these 2 orders, one is on our street and it is the first time they have ordered, spending £10 - they still haven't rung, but I suppose they could be thinking well she can see when we are in she should come down and try again. Which I don't mind as such - but annoying when they didn't let you know that they wouldn't be in originally. What would you do???

The other order is for a lady who I have had trouble with from my first campaign - struggled getting the first book back off her, she asked for another, gave her one on the next campaign, again struggled getting it back, though she did order £2.50, but struggled delivering the order, on this campaign - even after pushing a note through saying order deadline is Thursday (little lie it was Tuesday lol, though I normally submit on a Sunday), she still didn't put it out, ended up having to ring her Thursday night just to check, yes she had an order had forgotten to put it out and she left it out on the Friday. Again I gave her a letter the week before delivering saying when I was coming, she wasn't in - and she hasn't rang either! I have a phone number for her, but she doesn't have an answering machine or would have to keep on trying until caught her in - what would everyone else do? The order is for £10.50 - do you think I should just wait for her to call me? Or try again after the weekend and if no success perhaps leave another letter?

Very irritating as it is a lot of effort every single time, going there over and over to get the book, and then again to deliver - the amount of her orders doesn't bother me (though would be different I suppose if it was £50 orders lol) - do you think if I have no success this time just to return her products and not give her a book again???

Sorry for the long post!!!!

HI Lozza

I think if I had trouble getting the book I would just put a slip through saying if you want to order ring me/txt me.

What I do is if they are not in the first time put a note through the door saying coming back tomorrow. Then if they still not in or left the book out I put a note through saying sorry I missed you but if you want to order then please ring/txt me before, and then what date which is normally a couple of days before I have to put order in. If they haven't rang me then I just leave it. If they really wanted to order something then they will ring me.

As for orders we had one this week who wasn't in on Tuesday so left a note coming back Wednesday, which we did. They still not in so left another note saying please ring me to arrange a convenient day and time for me to deliver your order. They have just over a week to ring me to deliver again and if they don't I will either return it or keep it in case someone else orders it.

I have decided I am not going to let customers mess me about any more and I am certainly not going to go chasing people. If they really want their stuff they will contact me.

Hope this helps.

rachjo

can any one tell me will my delivery come early as its due to be deliverd
good friday or will it be normal

snowwhite44uk

rachjo wrote: »

can any one tell me will my delivery come early as its due to be deliverd
good friday or will it be normal

Hi

I really don't know. I am surprised they are delivering on Good Friday.

Sorry

deanos

Look in your account online it will give you delivery dates, alot of places Good Friday is work as normal.

Elliebee_2

Hi Deanos

Are you sure that this was an HT offer? I've been right through them back to HT5 and no sign of it. Perhaps it was a telephone only offer? I usually give them short shrift when they phone, but I do remember getting a call about Far Away. Sorry I can't be more help

lozza1985

Thanks everyone, will definately be waiting till they get in touch, I might put another note through next week saying please let me know when is ok to deliver and give them a time-scale.

As you say, if they really wanted their stuff they would get in touch. I've even had people coming to collect their stuff from mine before if they weren't in when I came as they felt bad which was really nice of them - obviously some people are just plain awkward!

deanos

Elliebee wrote: »

Hi Deanos

Are you sure that this was an HT offer? I've been right through them back to HT5 and no sign of it. Perhaps it was a telephone only offer? I usually give them short shrift when they phone, but I do remember getting a call about Far Away. Sorry I can't be more help

It could be a phone only offer (we have a few HT books missing so couldnt check( , the wife dosent usually bother i will get her to ring up , thanks :A

minigirl762003

Thanks for all the advice guys.

I've finally had the internet connected at home so can be on here more and more now. LOL

Just another quick question I go on holiday the day my Avon delivery is due. I'm only away Mon to Fri but has anyone else been in this situation and what did you do?

deanos

minigirl762003 wrote: »

Thanks for all the advice guys.

I've finally had the internet connected at home so can be on here more and more now. LOL

Just another quick question I go on holiday the day my Avon delivery is due. I'm only away Mon to Fri but has anyone else been in this situation and what did you do?

You can choose an alternative address when you place your order, i presume it needs to be the same delivery area.

echo

just checked my first invoice and i have 6 boxes coming on monday.bit annoyed as the nail top and base coat is being replaced with plain old clear nail varnish and the magix face perfector is temporarily out of stock.a couple of days before my order went off it was showing as limited supply? ( the yellow circle next to the product) but on the day i sent the order there wasn't one and it was ticked that it was in stock :mad: