MONEY MORAL DILEMMA. Would you leave a small shop in the lurch?

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  • JayD
    JayD Posts: 694
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    I wouldn't buy the cheaper pedals, I'd buy the ones from the small local shop.
    £3 is a small price to pay for the check over he gave the bike and for that kind of service.

    If £3 was such a lot of money to me, I'd remember that next time I need anything, it is always best to do a bit of research and to shop around.
  • I think the above comments say it all.

    You can't get the service and helpfulnes in Halfords or any other large store. so stay with the mall one.

    Also with people feeling the pinch, more people are willing to ask for a discount, which even 5 years ago people would be too embarassed to do.

    Well, lets take it one stage further!

    give the small
  • For the sake of £3, when my local friendly bike shop man has serviced it as well? No way, I'm not that cheap! If it was a £30 saving however that would take a bit more persuading......... ;)
  • I think the above comments say it all.

    You can't get the service and helpfulnes in Halfords or any other large store. so stay with the mall one.

    GIVE THE SMALL BUSINESSES A CHANCE TO GET YOUR CUSTOM

    With people feeling the pinch, more people are willing to ask for a discount, which even 5 years ago people would be too embarassed to do.

    Well, lets take it one stage further!

    Yes go to Currys, and Comet etc. See the prices they come up with

    BUT THEN TO TO THE LOCAL HIGHT STREET SHOP AND ASK IF THEY WILL MATCH IT!

    The worst they can say is no,

    BUT GIVE THEM A CHANCE!

    but there again,as I have found out, on they are sometime cheaper than Currys etc or got so close to the price it wasn't worth going back to the other store. Also in 99% of the cases you will get a much better level of service from them.

    GO ON, WHAT ARE YOU PLANNING ON BUYING THIS WEEK?
    TV? FRIDGE, FREEZER, CAMERA? HAVE YOU GOT A MAKE AND MODEL IN MIND, WHAT PRICE HAVE YOU BEEN GIVEN? NOW GO TO YOUR LOCAL SHOP, TELL THEM YOU WOULD PREFER TO BUY FROM THEM, BUT WHATS THEIR VERY BEST PRICE. LETS SEE WHAT HAPPENS!
  • CAS01
    CAS01 Posts: 5 Forumite
    It's nice to hear that so far all of you would stick with your local shop. As the owner of a small specialist retail shop I know all to well how hard it is to complete against the big stores. Most of our competition comes from the supermarkets who tend to run 'specials' and sell kit at less than trade price or online auction sites (which is very demoralising). As an independant retailer we are very knowledgeable about the kit we sell, will take time to discuss a customers needs and will order single items in for customers if what they want isn't in stock. . We also have a servicing department to service the kit we sell. But all this customer care costs money. So if you want your small independants to survive, please continue to use us or your local high street will be full of charity shops/bookmakers/off licences etc and then the supermarkets/large stores will be free to raise their prices as they will have killed off most of the competition.
  • I would stay with the independent shopkeeper as they need support to keep going againt the big chain retaillers. Also it is unlikely you would get a quick service for the £3 you would save anyway. :rolleyes:
  • Having used Halfords I would defintely use them in preference to a LBS.

    If you want a LBS make sure they are Shimanio qualified/trained. many are not and it shows.

    Halfords insist all their mechanics are qualified and their labour and parts rates are very competitive. I think they still do their fixed price service scheme where for a fixed fee get an annual service and then labour on all parts needed in year is free!


    A friend got his bike repaired at a reputable LBS. They fitted an incompatible brake/gear shifter and a headset that was too short. Result was brake wasn't effective as old cantilver brakes don't work with V type levers. Also the headset kept coming loose as nuts couldn't be tightened properly!

    After a later crash took to local Halfords to get repaired as frame rear mech needed straightening. Their mechanic pointed out all the faults depite the fact we were just chatting about a bent rear mech. He supplied and fitted new V brake to be compatible with brake lever and removed now unnecessary spacer/holder for previous cantilever brake meaning the headset now fitted.

    Parts were sold at very reasonable prices, i.e. cheaper then LBS and near online prices.

    Total cost for labour was just £10, the normal price to straighten the rear mech.

    There maybe be some spotty young kids at Halfords on the shop floor. However if you speak to the actual mechanic they are throughly trained by Shamino and know what they are doing.

    Unlike the local LBS who despite years of experience couldn't get it right.

    Sadly the days of good LBS are long gone I have found. The owner of last good one I knew died. He was 80 and still working! If you bought a cheap new wheel from him he would rebuild it as he didn't like factory built wheels.
    His son has a shop but sadly the quality of service isn't the same.

    It s all about sell sell sell it seems rather then service. Gears playing up. You need a new part when in fact often all you need to do is to adjust the gears properly! Many LBS don't even seem able to do this as I am always being asked to sort out bikes after they have been serviced.
  • i would definately stay with the small shop. in this day and age, they need all the help they can get!
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  • No, I would stick by the local shop, they have already given you a service.
    I would have checked Halfords before I went to the local shop.
  • No dilemma here at all - stick with the small shop. We all moan about poor service so should be loyal to people who give good service. Besides, what goes around comes around...
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