Help - Ryanair

Drea

chuckley wrote: »

if its already booked up the second windown she has open will have said 'sorry not available' or gone to an error page. PLUS op shoulda doesnt. i dont get how two windows for each way 'beats the system'.

I wasn't trying to 'beat the system'. Was simply trying to get flights...

meester

jammin wrote: »

I understand why you had two windows open, but it doesn't work like that. The Ryanair website uses cookies. Once you transact in one of the windows (e.g., select a flight and click Next), that booking is replicated on any Ryanair windows you may have open on your PC.

It's not quite that simple.

Or at least it shouldn't be if they had an adequate website befitting one of the world's largest ecommerce operations. Each window will contain numerous form data embedded in the HTML code referring to the flights. When the user submits to buy it should verify that data, it shouldn't all be based on the cookie.

Something like this should come out in testing, users making bookings in different windows is a pretty commonplace thing to do, and the attitude that the user has done something wrong is not correct. The user is correct, the system is wrong, and should be fixed. Systems should behave in a reasonable manner.

omen666

Emms wrote: »

Ive had a similar problem before too but I had only overpaid by £10 so wasnt going to bother doing anything about it. I had booked two people on one booking, and one of them on a separate booking with two booking numbers. Exact same flights. I got an email from them within a few days saying I had made a double booking and to contact them which I forgot to do. A week later I had an email saying I had been refunded the extra booking.

Emma

Get back over to BST!!!!

alanrowell

Drea wrote: »

I wasn't trying to 'beat the system'.

So why did you have 2 windows open?

Drea

alanrowell wrote: »

So why did you have 2 windows open?

To book both at the same time and in the hope that I could get a deal before they were all gone.

Didn't realise that I wouldn't be 'allowed' to have two windows open.

Edinburghlass_2

Easier to book a return on the same window though surely?

That way both legs are on the same booking.

Drea

Edinburghlass wrote: »

Easier to book a return on the same window though surely?

That way both legs are on the same booking.

But I couldn't do that. I was getting the £1 flight deals, they had to be one way.

ceebeeby

Drea,

congrats on not double paying, I'm equally bemused by the two windows scenario ... but I guess you knew what you were doing, and as I'm completely non-technical, I'd say go with whatever works for you!!

Did you manage to get the return flight though?

Edinburghlass_2

Drea wrote: »

But I couldn't do that. I was getting the £1 flight deals, they had to be one way.

Just because it says £1 one way doesn't mean that they have to be booked separately.

You input your outgoing flight date and your incoming flight date and it will come up showing which flights are available for you and at what price. You tick the box against the flight time and price you want for both journeys and it will come up with a price for both flights together along with the times/dates, in your case £4 in total then when you continue the process it will add on the card charges.

budgetflyer

Yes, as Edinburghlass has said , All Ryanair flights are classed as one way
.That way they are only responsible for 1 fare at a time. If they cancel your outward flight, they dont have to refund the inbound one. A return is simply 2 X 1 ways even though they can be on the same booking.
They have to mention "one way" or you will get some busy body agency taking them to court that a one pound fare isnt for the return journey and it hasnt made clear to the general public who these government and consumer agencies all assume are idiots and cant work out these things for ourselves.