ASDA codes CHAT ONLY thread

busy_mom_2

i'm after one to pls..

Trolleydash

Beware of ASDA multisave purchases. Over the last couple of weeks I have noticed that these are not going through properly.

Last week, I purchased two CRAYOLA Colour Surge - Draw & Sketch, advertised as £6.43 or "2 for £8" and was billed £12.86, leaving me £4.86 out of pocket.

Today I bought 2 x 500g NESTLE Shredded Wheat Bitesize and 2 x 600g NESTLE Cheerios both advertised as "2 for £2". Only the multisaving for one of these transactions was made, leaving me £3 out of pocket.

Later, I noticed that the "2 for £2" apples went through at full price ... but by this point I am well past having the patience for picking up the 'phone to Customer Services.

Unlike when adding the items initially to your trolley, the paper billing deducts multisavings at the end, making it curiously more difficult to follow and account for. It is a similar task to calculating Child Tax Credit.

This sum of £7.86 I thankfully noticed and got refunded, however how many times does it go unnoticed by the shopper...? TD.

littlebee100

any codes for new customers on first order?!

littlebee100

hey all im trying to buy my shopping online but everytime i get to the pay page, it says please enter a valid expiration date, which i am!! it says MM/YY
which im entering correctly! anyone else have this??

kevanf1

Trolleydash wrote: »

Beware of ASDA multisave purchases. Over the last couple of weeks I have noticed that these are not going through properly.

Last week, I purchased two CRAYOLA Colour Surge - Draw & Sketch, advertised as £6.43 or "2 for £8" and was billed £12.86, leaving me £4.86 out of pocket.

Today I bought 2 x 500g NESTLE Shredded Wheat Bitesize and 2 x 600g NESTLE Cheerios both advertised as "2 for £2". Only the multisaving for one of these transactions was made, leaving me £3 out of pocket.

Later, I noticed that the "2 for £2" apples went through at full price ... but by this point I am well past having the patience for picking up the 'phone to Customer Services.

Unlike when adding the items initially to your trolley, the paper billing deducts multisavings at the end, making it curiously more difficult to follow and account for. It is a similar task to calculating Child Tax Credit.

This sum of £7.86 I thankfully noticed and got refunded, however how many times does it go unnoticed by the shopper...? TD.

It doesn't matter if you miss these as long as you keep the receipt. Next time you go shopping take it to Customer Services then and pint out the mistake. You'll get a full refund plus a £2 ASDA gift card.

sarah1972

kevanf1 wrote: »

It doesn't matter if you miss these as long as you keep the receipt. Next time you go shopping take it to Customer Services then and pint out the mistake. You'll get a full refund plus a £2 ASDA gift card.

Thats not fair for people who dont live near an Asda, I get my shopping delivered every week from Asda and they have often mis charged me and all they say on the phone is sorry and put the money in my account a week later, no mention of giftcards

Hodge4ever

littlebee100 wrote: »

hey all im trying to buy my shopping online but everytime i get to the pay page, it says please enter a valid expiration date, which i am!! it says MM/YY
which im entering correctly! anyone else have this??

I had that this morning, I'm not sure whether you have resolved it but to get round the problem they told me to save the trolley as a shopping list, go to account details and add a new card (same screen but this one doesn't throw a hissy fit about dates), then go back to your trolley & checkout (this then went straight to the summary page) using my card details I entered just before. :T

My first time ordering online & that was only because of the lack of 4 for £3 deals in my local store(s), wasn't expecting it to be such a palaver!

littlebee100

Hodge4ever wrote: »

I had that this morning, I'm not sure whether you have resolved it but to get round the problem they told me to save the trolley as a shopping list, go to account details and add a new card (same screen but this one doesn't throw a hissy fit about dates), then go back to your trolley & checkout (this then went straight to the summary page) using my card details I entered just before. :T

My first time ordering online & that was only because of the lack of 4 for £3 deals in my local store(s), wasn't expecting it to be such a palaver!

thanks yeh i solved it that way too, must be a problem with there checkout page cos i tried 3 cards and got the same!!

miss-piggin

Hi, I put this over on the Grabbit Thread as the magazines in Asda never hang aroung too long - but someone pointed out it should be on here.

The Asda Mag has coupons worth £2.75 but they are manufactures coupons only 1 is store specific so the rest can be used at Tesco or anywhere else!!!

All valid until April.

50p off Birdseye Veg, £1 off Huggies Drynights, 50p off Cushelle toilet roll and 25p off Hovis. All NSS -

There is also a 50p off Pawridge but that has the ASDA logo on it.

ticklesneezer

Hi all,

Does anybody have any valid free delivery e vouchers for asda?

Thanks in advance