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The Mystery Shopping thread - part 5

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  • I am so sure I am putting in the correct answers - but maybe Im not.

    Hopefully someone will help both of us.:)
  • I am so sure I am putting in the correct answers - but maybe Im not.

    Hopefully someone will help both of us.:)

    Would be happy to help you both but I can't remember anything about the registration form for RM, and actually since I joined they have updated the website so has probably changed anyway.

    Anyone joined them since they changed the website that could help?:confused:
  • view
    view Posts: 2,242 Forumite
    Part of the Furniture Combo Breaker
    Hi

    Does anyone know the actual dates of the month that GB add assignments? Also, I have noticed that a lot of smaller convenience store jobs have been added, but just about none in my area - I have been checking every day and only the really rural ones are up but no big towns up North. Last month I did 4 x convenience store ones in the big towns & there were plenty more, but this month, nowt.

    Do they give certain areas a rest month to month?

    Also not seen many 'green' petrol ones for ages, is this because they don't add them anymore or would GB change my profile so i couldn't see them? I have successfully completed some in the past.

    Thanks!
  • I am so sure I am putting in the correct answers - but maybe Im not.

    Hopefully someone will help both of us.:)

    I have finally worked it out but one of the answers I dont really agree with so that is why I was getting it wrong!!:D
  • GoldenJill what does GB stand for??
  • Arbie
    Arbie Posts: 58 Forumite
    Evening all,
    A little gripe (OK, so I'm letting off steam!), but if anyone else has experienced this and has a way round it, ideas are most welcome!

    I went out of my way to visit a rural property for GFK, owned by a countrywide charity. It was a decent fee, although my outlay included entry and some food and drink, which came to nearly £10, plus petrol costs. My notes stated that the 'shop' at this property sold only guidebooks and plants; indeed, the 'shop' was the admissions desk - quite literally, a table. It was therefore impossible for me to do the things the report asked - like browse for 10 minutes, wait for assistance, and ask for help choosing a present for a friend or small child - "oooh, do you think a three year old would prefer geraniums or a cactus?". In the same vein, there were obviously no promotions to assess (Buy 2 guidebooks get an identical one free?), or 'upselling' for the single staff member to do. I pointed this out in the report; and today received a query about it. I restated my case, and have just been told that the property will have to be revisited. I assume that GFK will be withholding my fee too, although that hasn't been explicitly mentioned. Any way to make them see reason?!

    Rant over. Sorry!

    :)
  • view
    view Posts: 2,242 Forumite
    Part of the Furniture Combo Breaker
    GoldenJill what does GB stand for??

    the mystery shopping company G*p B**ster
  • leila1
    leila1 Posts: 268 Forumite
    GoldenJill wrote: »
    Hi

    Does anyone know the actual dates of the month that GB add assignments? Also, I have noticed that a lot of smaller convenience store jobs have been added, but just about none in my area - I have been checking every day and only the really rural ones are up but no big towns up North. Last month I did 4 x convenience store ones in the big towns & there were plenty more, but this month, nowt.

    Do they give certain areas a rest month to month?

    Also not seen many 'green' petrol ones for ages, is this because they don't add them anymore or would GB change my profile so i couldn't see them? I have successfully completed some in the past.

    Thanks!
    The green petrol have gone to some other company,
    One of the small supermarkets have been added at midnight last night so have probably all gone by the time you noticed them.
    They use to publish jobs between 12-15 but now this is more towards the end of the month.
    They publish the burgers and phone first and the rest at random days after.
    Hope this helps.
  • leila1
    leila1 Posts: 268 Forumite
    Arbie wrote: »
    Evening all,
    A little gripe (OK, so I'm letting off steam!), but if anyone else has experienced this and has a way round it, ideas are most welcome!

    I went out of my way to visit a rural property for GFK, owned by a countrywide charity. It was a decent fee, although my outlay included entry and some food and drink, which came to nearly £10, plus petrol costs. My notes stated that the 'shop' at this property sold only guidebooks and plants; indeed, the 'shop' was the admissions desk - quite literally, a table. It was therefore impossible for me to do the things the report asked - like browse for 10 minutes, wait for assistance, and ask for help choosing a present for a friend or small child - "oooh, do you think a three year old would prefer geraniums or a cactus?". In the same vein, there were obviously no promotions to assess (Buy 2 guidebooks get an identical one free?), or 'upselling' for the single staff member to do. I pointed this out in the report; and today received a query about it. I restated my case, and have just been told that the property will have to be revisited. I assume that GFK will be withholding my fee too, although that hasn't been explicitly mentioned. Any way to make them see reason?!

    Rant over. Sorry!

    :)
    I wouldn't get too upset about it, just ring them. I did a visit like that in the past and it was fun. Your's must have changed since the last visit or closed some section or something who knows. If you explain to them they'll understand.
  • Arbie wrote: »
    Evening all,
    A little gripe (OK, so I'm letting off steam!), but if anyone else has experienced this and has a way round it, ideas are most welcome!

    I went out of my way to visit a rural property for GFK, owned by a countrywide charity. It was a decent fee, although my outlay included entry and some food and drink, which came to nearly £10, plus petrol costs. My notes stated that the 'shop' at this property sold only guidebooks and plants; indeed, the 'shop' was the admissions desk - quite literally, a table. It was therefore impossible for me to do the things the report asked - like browse for 10 minutes, wait for assistance, and ask for help choosing a present for a friend or small child - "oooh, do you think a three year old would prefer geraniums or a cactus?". In the same vein, there were obviously no promotions to assess (Buy 2 guidebooks get an identical one free?), or 'upselling' for the single staff member to do. I pointed this out in the report; and today received a query about it. I restated my case, and have just been told that the property will have to be revisited. I assume that GFK will be withholding my fee too, although that hasn't been explicitly mentioned. Any way to make them see reason?!

    Rant over. Sorry!

    :)

    I've done these before too, I like them too. when I went the restaurant wasn't serving hot food and so we just had cake and I got paid no problem when I explained. Give them a call - usually easier to sort things out rather than email. if the job notes stated plants or guidebooks only and you bought one of them then I don't see why they wouldnt pay you. did you manage to get a receipt? the only reason to reshop as far as I see would be if there is a different shop there somewhere else and you didnt visit it :confused: whats the point in someone re shopping it and having the same issue.
    hope it works out ok
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