Freebie Successes by Letter / Email - What have you recieved? (merged)

kle87

Yummy_Mummy wrote: »

Hope you get a nice reply off Boots. I tried myself, over some of their own brand lipstick which I bought in a beige colour and it turned my lips bright pink! I found their customer service to be awfull.

Hi Yummy_Mummy,

Other half hasn't had his yet they emailed to say they were in the post, I however had 4 vouchers. I'll post how many he has when we recieve them.

Im hoping Boots have good customer service as im very tempted to buy their smooth skin which is rather expensive and ill be put off if they can't be bothered with genuine complaints.

MonkeyFace09

namakemono wrote: »

Green & Blacks have e-mailed me back and said that they don't send out samples and that I should go out and buy a pack of their miniatures instead!

I got the same kind of email back to , they must be generic cos of so many requests...!!

fizzle2006

Got emails back from starbucks and thierry mugler, getting starbucks vouchers and fragrance samples! sent to me, yay!

vickyd4v3

wiliam_the_first wrote: »

I today sent this, not really expecting anything back though...



To Whom It May Concern:

Price Enquiry – Mango (flavoured) Rubicon (330ml Can)

It was 7:30 in the evening, on Tuesday 16th June 2009.

I had just finished playing football, a competitive 7-a-side game which our team eventually won, despite finishing the game with a player less than our opposition.

My performance was good, considering my recent knee cartilage problems I have been suffering from of late.

The temperature in Wakefield was around about 13°C, with humidity at 77%. It was a pleasant day, barbeque weather I would say. Have you ever tried Asparagus wrapped in Palma Ham on the barbeque? It is nothing short of delightful. Anyway, it would appear that I am side-tracking.

So, where am I? Oh yes, I have just finished football, and I am literally gasping for a drink. Now, in desperate times, the brain can make rash decisions, which often make no sense. This was a desperate time; I can assure you of that. However, I managed to keep myself together, and think what would be the logical thing to do in order for me to solve my thirst problem. Now, I have 2 choices; either a) go to the ‘corner shop’ where stock is limited to say the least, or b) go to Tesco Express which is just around the corner. I decided to plummet with option b).

So in I venture to Tesco Express, 50 English pence in my hand (which is the only money I had on me at the time). Straight over for the Mango flavoured cans or Rubicon I head; after all, I purchased one only 2 days previous, and it was priced at 37 English Pence. I had more than enough money on me. Or so I thought……

I was flabbergasted when I witnessed what I thought was some kind of illusion, some kind of prank, some kind of sick joke. The Price had increased, not by 10%, not by 20%, not by 30%, not even by 40%... the price had increased by 48.65%. The Price had risen from 37 pence per can, to 55 pence per can, in a matter of hours. I rubbed the price tag on the shelf just to make sure that it was real, and sure as hell, it was.

I even checked with a member of your staff to make sure this was correct; he also seemed shocked, so much so, he dropped a Muller Rice on the floor.

I was saddened, shocked, and distraught. Why? Why? I kept asking myself on my journey home. Why had they done this to me and other Rubicon lovers? Had we done something to upset the hierarchy of Tesco? Is this God looking down? Does he know about me not telling the land-lady when she gave me too much change? Is this revenge?

A sleepless night followed. Reassurance from my girlfriend was not enough for me, despite her offering me financial aid during this recession. I didn’t want this matter to start affecting my family, like it had me.

I kept working things out in my head; it was terrible I tell you. I worked out that if the price of Rubicon increases every 6 months, by the same percentage, then in 12 months time, we would be paying £1.22 per 330ml can. In 36 months, we would be paying an astonishing £5.93 per can! Mad eh?

Anyway, please accept this as an official letter of complaint with regards to the aforementioned issue.

I look forward to receiving a written reply, detailing why such a significant increase was necessary, and what your intentions are for Rubicon in the near future. This will help me make my decision on whether or not to continue purchasing my Rubicon at Tesco. I may not be a massive customer, but please, bear in mind, ‘Every Little Helps’.

Yours faithfully


William

this letter is great, its so funny, i should expect they will write back, let us know when they do!!

bex2002

warlycarly wrote: »

Today i received my Bic Soliel Himmer razor which I had forgotten about!! yay.

I recieved my razors too yesterday! i was starting to wonder if i would ever get them!!:beer:

kle87

My partner had 3 Starbucks vouchers

Still no reply off boots!

fizzle2006

Lmao! does anyone actually pay for Starbucks these days lol! Had a nice wee success from the Body Shop today. Got a sample of vitamin e (i think?) body lotion through the post

ahall3519

I received my Bic Soleil Clic razor in the post yesterday, which was great because I totally forgot all about it. And I was due to buy a new razor but this will save me around £5/£6 now. :T

Yummy_Mummy_9

I received some nice samples off Skin Doctors today, after emailing them and asking for some haha.

elljay20

angecull31 wrote: »

Today I recieved a reply from HAVEN and wanted to ask your opinion on whether or not I should accept it or take it further as they have still not answered any of my queries and I bet that they have still not addressed the issue of the kids club.

Here is a copy of the letter that I recieved.....


Dear Mrs C****m,

Thank you for your email dated 22 August 2008.

I am sorry to learn that you remain insatisfied with regards to the difficiculties encountered during your stay here at Prmirose Valley Holiday Park. I do feel that my letter to you dauted 4 August 2008 addressed all your concerns adequately, however, in an effort to dispel the poor impression gained on this occasion and as a gesture of goodwill, I have arranged for a full refund of your holidau cost in the amount of £424.00 to be redited back to the card used to make the booking. This is in full and final settlement of the matter and will not be reviewed.

Please allow 7 - 10 working days for this to be processed.

Yours sincerely


Billy McPhee
Customer Care Manager

i find this attitude unreal, they give you a full refund, so you had a free holiday which you admit you enjoyed, and your still querying if you should accept or push for more???
compo compo!!!
aside from your complaint about t-co not running,they are in my opinion irrelevant as you didn't report any of these things or ask to be moved! you didn't give them opportunity to put anything right!
and your husband slipping in the shallow end of the swimming pool turned into such a fiasco because he didn't report it at the pool and have them strap it up there and then.
people screaming for compo left right and centre really wind me up. it just puts the prices up foe everyone else!!