Freebie Successes by Letter / Email - What have you recieved? (merged)

Decluttering

chrisandmark wrote: »

3 vouchers for any size drinks from Starbucks - for emailing in to say that their coffee is awful! :rotfl:

What email address did you contact them at? I'm looking on their website but there don't seem to be any that are glaringly obvious to me for being for complaints.
:beer:

chrisandmark

What email address did you contact them at? I'm looking on their website but there don't seem to be any that are glaringly obvious to me for being for complaints.
:beer:

[EMAIL="ukinfo@starbucks.com"]ukinfo@starbucks.com[/EMAIL]

They were really quick to reply too - although mine wasn't strictly a complaint, more of a rant about the price of their Macciato (or whatever it's called!) in relation to the actual quality of it!

cloudberry45

I sent an email to Lush only this morning and had a reply very quickly. They said that they do not send free samples - only when an order is placed can they send any requests of samples as they cant justify the postage cost on freebies!

basak19

aimee21j wrote: »

Fibbers! I complained when they first changed them, saying they didn't taste as nice. They fobbed me off too.

:rotfl::rotfl:

Cher-Ching

someone at work sent an email to innocent (the smoothie company) and enquired about their new range of microwavable meals. he just said that he liked the smoothies so much and bought one every day blah blah blah yada yada yada... and would love to try the meal pot but couldn't find a retailer that sold them in our local area. He hoped that he would get a free pot sent or a voucher but to our pleasant surprise a few days later 5 boxes (4 pots in each box) turned up at the office so 20 free pots in total so worth a go I say!!

cpoir

Great result today. Had a problem with some false nails that I recently bought and today I received 2 brand new packs (worth £15) in the post...all the way from USA

smorie

found a piece of plastic in a muller corner sent plastic and lid back with letter and received £8 worth of muller vouchers

my daughter had a chicken nugget meal in sainsburys cafe once and the nuggets werent cooked, returned to staff, hef had a go telling me they had been in the fryer the right amount of times and eventually said they would cook some more, they were also raw in middle sent back again and this time they came back with fish bites like i wouldnt notice!!! no manager avail, so emailed sainsburys, my daughter received £25 of vouchers

my mum sent a sweet back to swizzels because part of the wrapper was inside the sweet and she got a huge box of various swizzels sweets

smorie

oh also had an avent bottle bubble up in microwave steriliser they sent me 2 straight away to replace it and couldnt apologise more

smorie

klee1505 wrote: »

Hiya

I am just woundering if any one has complained to cineworld at all? I seem to be getting no where with them on a genuine complaint they never seem to reply!!

thanks

i used to work for them (for all my sins lol) but i know that the managers gave in to complaints if they ever thought they would get bad publicity so u could always mention u will speak to local papers etc see if that helps, or go in and speak to manager and ask if they received your letter

smorie

tryfan wrote: »

Whats the longest time after a complaint you can contact a company? We went to turkey in august with a well known tour company, landed around midnight and got dropped off at thewrong hotel around 1:30 am by their transfer bus, phoned their helpdesk and was told to get a taxi to the hotel... long story short it was 3:00 am when we got to the hotel, awful really, was reimbursed by the rep for taxi fare and expected to hear more when we returned but nothing. anyone know if its too late to complain? there are more details I have not posted which add up to an ongoing problem with this british company

Cheers

i worked for a long time for a tour operator and we used to give 6weeks, unless a person was hospitalised that was the only exception, but i have noticed some companies i have holidayed with on the plane home they give out comment cards and it states on some of those that u could take it home and u had 3wks to return it.