Freebie Successes by Letter / Email - What have you recieved? (merged)

_Roxy_

This is a great thread!

What I've received:
No 7 palette for genuine compliment
£8 Veet vouchers for genuine complaint ('cold' wax that wouldn't work until heated!!)

Wrote to MAC and Tigi asking for samples but no luck there.

Have complained to Burger King about the disgusting state of one of their stores, no reply yet. I wouldn't even want coupons from them because it was so grimy that I won't be going back.

chelbo1239

Just emiled Morrisons. My 2 year old daughter was eating ice cream and while she went out the room I sampled it [As you do ] and it had a piece of plastic set in it!! Checked all the packaging and it wasn't broke off anything.

I'll let you know what happens!

Chocmonster7

I emailed a few companies about hair styling products as I've just gone from having long hair to short. Most of the big ones just told me to buy some and try it or go to a salon. The only one which promised me anything was MUK (mukme.com) who sent me a full size tin of their Hard Muk Styling Mud. A big round of applause for them!

Little_Otter

OOOh I LOVE Malteasers - please share the recipe x

kerleytops

Re. Oreal, I complained by e mail about 2 of their rollon deodorants not functioning properly and they never replied, so guess who won't be buying their products in future.

xjennax

xjennax wrote: »

Hi everyone, complimented my local Boots on them now stocking Barry M (had to go to superdrug in the past ... but for everything else I'd go to boots so genuinely happy about this) - and got the smokey no.7 set same as previous posters.

Complained to TKMaxx about terrible service in my local store after being asked for ID for plastic children's cookie cutters and they asked for my address to send me a good will gesture .....

Complained to Damon's restaurant as they gave us the wrong flavour ribs and when we asked for the flavour we had ordered they just took them back into the kitchen and layered the other flavour sauce on top- mixing the two flavours and ruining our ribs - haven't heard from them yet.....

All genuine compliments and complaints - don't send them often but when required.

Really disagree with the posters who make up complaints/compliments when they don't even use the products - I think my mum is proud that she has brought me up with morals

Got a £5 voucher from TK Maxx to "mend our relationship" it seems like a personal letter too not a stockpiled reply so I'm happy with that.

Haven't heard back from Damons yet

l33na

misskaty wrote: »

How did you get the lush samples. The man i asked said he had asked his manager and he said no? Have recieved a shipping order for my especilly creams creams

Just a simple email stating that wanted to see which one would suit my sons skin before I buy. 1st email was a automated reply and second told me samples were coming...
They are cut offs' of the soaps wrapped up.

Also this morn got £1 coupon from tetley and the No7 essentials from boots>> they love to be complimented;)

_Roxy_

I asked Smirnoff if they had any promotional material for a 40th birthday party to promote their brand and got a scary email back about how irresponsible giving away free alcohol would be, sounded like a right telling off even though I didn't ask them for free drink! Also, half way through the email they changed from saying Smirnoff to Guiness...!

On a better note Herbal Essences are going to send me some vouchers after I complained that every single one of their shampoos leaves my hair greasy, did say they all smelled lovely though!

forever.insane

_Roxy_ wrote: »

I asked Smirnoff if they had any promotional material for a 40th birthday party to promote their brand and got a scary email back about how irresponsible giving away free alcohol would be, sounded like a right telling off even though I didn't ask them for free drink! Also, half way through the email they changed from saying Smirnoff to Guiness...!

On a better note Herbal Essences are going to send me some vouchers after I complained that every single one of their shampoos leaves my hair greasy, did say they all smelled lovely though!

Smirnoff and Guinness are owned by the same company, although that is still pretty bad.

http://en.wikipedia.org/wiki/Diageo

Bedtimebear

Complement/ complaint sent this Year and what I got back from co (all complement & complaints where Genuin)

Tesco - Complaint - £** gift card
Nestle - Complaint - £2.00 Cheque
DP - Complaint - £** gift card
Go Ahead - Complaint - £3 voucher
Monster Munch - Complaint -£3.50

Bisto (premier food) - Complement -Nothing just a letter
Innocents - Complement - A lovely hand written card
M&S -Complement - Nothing not even a letter
Hovis - Complement - Nothing just a letter
Aussie Licorice - Complement - Nothing not even a letter
Old Le Pasco Food - Complement - Nothing just a letter
Witch Stick - Complement - Nothing not even a letter
Caburys - Complement - Nothing not even a letter
Lush - query/ samples requested - They said visist a store for samples
Cushelle -Complement- Just nice email back


Dove - Complement - £1.00 voucher
Gillet - Complement - £2.00 voucher
Nivea - Complement - 3 x £1 = £3.00 vouchers
Colgate - Complement -2 x £1 = £2.00 vouchers
Kwiw Fresh In - Complement - £2.00 voucher
Mcleans Tooth Paste - Complement - 3 x£1 = £3.00 vouhers
Alberto Balsm - Complemet - £2.00
Alpen (weetbix) - complement - 2 x £1.00 = £2.00 voucher
Andrex - Complement - Voucher in the post
Yorkshire Tea - Complement/story- asked for a photo
Boots - query/complement - very nice email/ will send a gift

Hope this helps. Naomi