Freebie Successes by Letter / Email - What have you recieved? (merged)

butterfly2001

harvester are excellent like that! We have had to complain about sevice and meal before and were offered a 3 course meal for 2 and drinks included

sillylittlejill

Little_Otter wrote: »

I complained to O2 about a very rude lad in one of their shop who argued with me about a purchase I didnt want but 'HAD' to buy along with a new phone (a sim card - but I already have one - he made me pay £10 for it or wouldnt sell me the handset!) :mad:
I was fuming - marched straight home and wrote to customer services - not long after I got a phone call from O2 apologising and they are giving me next months line rental free (£35)

Sorry to butt in, but in that guys defence, I work in a phone shop (not o2) and if you buy a PAYG phone, we are not allowed to sell it without the sim card, whatever the situation is. Obviously dont know what happened but he is just sticking to the rules.....

cooldude255220

£3 from Heinz-Chicken sandwich filler tasted too vinegary and gritty.

beedeepee

I recently bought the new No.7 mascara, Extravagant Lashes, was dead excited...then got it home and it is The Worst Mascara Ever. There's nothing right about it, honestly! So I emailed Boots, explaining the situation. 2 hours (2 HOURS!!!Amazing!) later I receive an email saying they're going to credit my Advantage card with 1200pts, and put a different mascara in the post!

Now, I'm not one for crying wolf, and would never complain without reason, as I think it takes the p**s, but I was genuinely touched by how efficient and accomodating Boots are.

sehrene1

Do you think I would get anything if I complained to New look about some of their staff not being respectful to customers?

I was in New Look the other day and seen the 20% off voucher so I picked one up without knowing you had to purchase something. The worker started arguing like she knew best. I was appalled by her behaviour not by the fact she didn't give me the voucher.

jakes-mum

got a coupon for fre milka 100g bar chocolate care of a MSE link today and a coupon for a free loaf of Hovis bread emailed to me from their website

cooldude255220

jakes-mum wrote: »

got a coupon for fre milka 100g bar chocolate care of a MSE link today and a coupon for a free loaf of Hovis bread emailed to me from their website

I think you meant to post this is freebies received?

catmiaow

beedeepee wrote: »

I recently bought the new No.7 mascara, Extravagant Lashes, was dead excited...then got it home and it is The Worst Mascara Ever. There's nothing right about it, honestly! So I emailed Boots, explaining the situation. 2 hours (2 HOURS!!!Amazing!) later I receive an email saying they're going to credit my Advantage card with 1200pts, and put a different mascara in the post!

Now, I'm not one for crying wolf, and would never complain without reason, as I think it takes the p**s, but I was genuinely touched by how efficient and accomodating Boots are.

I agree I had a problem with their powder and they send me a £10 gift voucher without any questions asked.

cooldude255220

I'm waiting on Asda- Only 9 fish fingers in packet.

vickihill3007

I sent an email complaint to Napolina after i bought a box of small pizza bases that had already started to mould when i opened them. After investigating and finding that the packaging was damaged they kindly sent me £10 of vouchers which i used to buy lots of pasta and delicious sauces