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MONEY MORAL DILEMMA. Should Kate return a sale frock with a full price receipt?

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  • I bought a dress in a high street retailer in the January Sales which was discounted to £37.50 - half price. I hadn't worn it and it still had the tags on when, a couple of days later, I was in another branch of the shop and spotted that it had been further reduced. So I brought it into the shop and asked them for a refund as I still had my receipt. I asked the assistant if I could just exchange one dress for the other and they could refund me the difference? - to which she agreed and asked me to go and get the dress I wanted to change it to. I told her it was exactly the same dress and she said 'Oh, you can't do that!'. But I pointed out that all of the other dresses of that style had been marked down - there was even one on the rack in my size - and with my receipt I was entitled to a refund (as she'd just agreed) so I asked would she rather complete the refund and have me rejoin the queue with effectively the same dress - or did she just want to save us both the time and hassle and do it in one go. She did it, although I don't think she was too impressed! But hey - the money's better in my pocket! I ended up getting the dress for £15 and have worn it to a few weddings this year and always been complimented on it! What a bargain! I would definately do it again!
  • Yes, definitely, as the cheaper dress would be returned for a full-price refund, unworn.

    And maybe it'd be possible to return the worn dress (with tags, etc) on the cheaper receipt as it was "found to be soiled" when she got it home...
  • eco8ame wrote: »
    Yes, definitely, as the cheaper dress would be returned for a full-price refund, unworn.

    And maybe it'd be possible to return the worn dress (with tags, etc) on the cheaper receipt as it was "found to be soiled" when she got it home...

    Like your style, all the money back!
  • Bryony48
    Bryony48 Posts: 10 Forumite
    A similar thing happened to me. I bought a dress in River Island on Oxford Street, but on first wearing, I discovered there was a hole in the front, which had been disguised by the pattern when I tried it on. I went back to my local branch and returned it as faulty for a full refund. At some point during this process I was offered about £5 off (a £30 dress) if I kept it with the fault in it - not much of a credit, which is why I tried to replace it. However, when I rang round all the branches to find another one in stock, there were none left. So I went back to the local shop, and discovered that they'd put my returned, damaged item on a half price rail. I bought it back at half price, lived with the hole and am still enjoying it a summer on!

    So if I find an item I've bought is faulty now, I ask what the shop will do with it when it's returned - if it's going to get sold at a massive discount, that's what I ask for in order to keep it!
  • moneyballs2
    moneyballs2 Posts: 263 Forumite
    I do this all the time if I notice it. Nothing wrong with that!? This shouldn't be a dilemma!

    Also, another thing... If I notice a DVD is cheaper in a different store after already buying it (and opening) I will buy it in the cheaper store and then return it to the more expensive store. Obviously, I would only do this if the products are both identical!

    I wonder how many of you would do that though?
    =)
  • hippadeemo
    hippadeemo Posts: 43 Forumite
    I once brought a suit and then saw it cheaper in the sales a week or so later and I got my mum to buy the one in the sale and then took the original suit back and got a full refund. I only did this because I hadn't worn it though. I would do the same as the OP if there were no red dots or slits cut into the tags of the reduced price dress and it was exactly the same condition as new like the original dress would have been and inside the correct time frame for sure.
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    Zork wrote: »
    This is Obtaining Property by Deception and or theft. I wonder how many people awaiting interview in their police cell would still think it was a good idea for £25.

    Of course, police cells are full to bursting with people who have committed this heinous crime.
  • catlou
    catlou Posts: 679 Forumite
    Part of the Furniture
    geri1965 wrote: »
    Of course, police cells are full to bursting with people who have committed this heinous crime.


    LOL................................ :rotfl: :eek: :rotfl: :eek: :rotfl: :eek:

    How bad will I feel now if they really are!!! :rolleyes:
  • Gemmzie wrote: »
    The dress has been worn and soiled, are people not reading the OP? Returning it after that is disgusting and stupid. Infact, most retail staff would tell you to sling your hook if you tried to return something you ruined!

    Like others on this thread you haven't got it have you! You are not returning the worn dress (That would be wrong) you are returning the new dress bought at the lower sale price and returning it with the receipt you got for the full price dress.
    I've done it loads of times at Tesco's. Talking of Tesco's I also buy items of clothing to gain extra clubcard points or get money off with vouchers which I often pick up in store or ones sent in the post. Then return the clothes (Unworn of course) and get a full refund.
  • Lenfo
    Lenfo Posts: 15 Forumite
    I'm a bit surprised at this thread.

    Unless the store specifically has a policy that allows you to do this, you are committing 'receipt fraud'. And buying a cheaper item at another store then getting it refunded from the expensive one is definately fraud.
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