Tesco misprices thread 8 - please only post misprices here

Keith

The large sirloin joints of beef, the posh xmas ones, SEL save £2pkg, joints have the old price on.

They are about £18, I didn't grab one as it'd go to waste but the saving should be around £8 so a nice piece of meat for new year

mutley_muppet

FloFlo wrote: »

:beer: :j You beauty managed to snaffle one of these and it will be ideal to go with DDs bday present of a laptop. thank you for posting.:T

Well done Flo! :beer:

I also found this on an out of date SEL:
Philips Black Senseo Mug Coffee Maker, £47.37 and SEL said £20 off.
£20 Reduction didnt come off so I got DTD of £40 meaning the coffee maker cost me £7.47!

rose28454

skint_manc wrote: »

bought this instore today.. it had a sign stating £7 off so £16.87, was charged full price.. nice £14 back DtD

http://direct.tesco.com/q/R.100-0577.aspx

I managed to get one for me and one for my son. Paid £47.74 and got DTD £28.00 back. Many Thanks!!

FloFlo

mutley_muppet wrote: »

Well done Flo! :beer:

I also found this on an out of date SEL:
Philips Black Senseo Mug Coffee Maker, £47.37 and SEL said £20 off.
£20 Reduction didnt come off so I got DTD of £40 meaning the coffee maker cost me £7.47!

that sounds good too will look for it tomorrow if I get chance, great spots keep up the good work.:beer:

MRC_2

Just got a decent DTD this morning!

Noticed that the BT VERVE 450 was half price that expired yesterday on the yellow sticker. So should have been £59 but scanned through at the full £119.95.

Got double the difference so in total, a £119.95 phone set cost £0! Happy Days!

(These: http://direct.tesco.com/q/R.204-7400.aspx )

FloFlo

MRC wrote: »

Just got a decent DTD this morning!

Noticed that the BT VERVE 450 was half price that expired yesterday on the yellow sticker. So should have been £59 but scanned through at the full £119.95.

Got double the difference so in total, a £119.95 phone set cost £0! Happy Days!

(These: http://direct.tesco.com/q/R.204-7400.aspx)

nice :beer: i shall have to make a list lol.

MRC_2

Also saw a george foreman grill (6 portion I think) that was half price, should have expired 2nd December, but I think all george foremans are reduced still at the minute.

Spiritseeker

Hi all,

I'm just wondering if someone could point me to where the Tesco official policy is written up online? After much searching I cannot find their official policy online to explain the DTD policy etc. I would like to have it to back myself up if I ever try to claim something, as I would feel a bit uncertain that I was in the right!

Also, when there is the situation that a SEL says there was an offer that expired, how can you argue that you have been overcharged when the offer has clearly already expired? Is it simply a case of saying to customer services: "The price on the SEL is the only price displayed, and therefore it should be what I pay even though it clearly states that the price on the label has expired?"I would feel a bit uncertain about standing my ground as it clearly should not be the lower price anymore!

And finally, when there is a SEL price that differs to the price on the actual item yet you get charged the higher price, how can you really argue that you've been overcharged?

Maybe I just need to be a little bit more insistent, I just would feel as though I were playing the conman!

Any advice would be appreciated, I would love to pick up some of the items with a great DTD back, just need a little coaxing into the 'complaining customer' mode!

Thanks

MrsBartolozzi

Spiritseeker, there s usually a big poster at the customer services desk. The double the difference bit is in the second bottom paragraph I think , it's near the bottom anyway.
HTH

heskpesk

Spiritseeker wrote: »

Hi all,

I'm just wondering if someone could point me to where the Tesco official policy is written up online? After much searching I cannot find their official policy online to explain the DTD policy etc. I would like to have it to back myself up if I ever try to claim something, as I would feel a bit uncertain that I was in the right!

Also, when there is the situation that a SEL says there was an offer that expired, how can you argue that you have been overcharged when the offer has clearly already expired? Is it simply a case of saying to customer services: "The price on the SEL is the only price displayed, and therefore it should be what I pay even though it clearly states that the price on the label has expired?"I would feel a bit uncertain about standing my ground as it clearly should not be the lower price anymore!

And finally, when there is a SEL price that differs to the price on the actual item yet you get charged the higher price, how can you really argue that you've been overcharged?

Maybe I just need to be a little bit more insistent, I just would feel as though I were playing the conman!

Any advice would be appreciated, I would love to pick up some of the items with a great DTD back, just need a little coaxing into the 'complaining customer' mode!

Thanks

The wording goes something like: " In the unlikely event you are charged more than the price on the shelf or product we will refund you double the difference"

Therfore does not matter that the SEL has expired you are still be charged more than the SEL so based on policy wording DTD