Tesco misprices thread 8 - please only post misprices here

FloFlo

chipbeck wrote: »

No. The error was by the cashier.

Definitely depends on the store yesterday I was charged for 2 packs of yogurts instead of 1 and was given double the price back without asking.

quoia

littleoldme wrote: »

gaviscon cool tablets 16s
price on sel 81p charged 2.55 dtd back 3.84 = 1.29up

Shouldn't DTD have been £3.48 ?

£2.55 - £0.81 = £1.74

heskpesk

Picked up two boxes of Ariel wshing tabs currently on offer at £4.00 per box.However the product was mistakenly stacked behind a mccleans buy one get one free SEL. I purchased two and explained to customer service that I presumed BOGOF was for the product purchased. They offered £4.00 refund I chanced my arm and pointed at the Our Promise board and was given £8.00 DTD back!!

Enterprise_1701C

quoia wrote: »

Shouldn't DTD have been £3.58 ?

£2.55 - £0.81 = £1.74

And double £1.74 is ??

ShelBell

Jane_Blackford wrote: »

And double £1.74 is ??

oooh ooooh I know this one! Is it £3.48 miss?

Do i get a gold star?

BigJonnyB

sarahemmiehowell wrote: »

sorry if this is the wrong place but if you are charged twice for one item should you get dtd?
went tesco yesterday and was charged twice for one item went to cs and got my money back but should i have tried for dtd?

yes you should have got DTD. This example is covered in a folder that all CS desks should have - a 'miscan' entitles the customer to DTD.

They might try and say it was an error - but then all pricing errors are human error of some sort anyway. Fact - their promise is to refund double the difference back if you were charged more than the price label. Fact - you were charged more.

JB

fto

Spent £25 in tesco to get the £25 off any phone, the discount did not get taken off. Went to cs who refused dtd because it was the checkout operators error. I said that was not my problem, i was overcharged......and refuses dtd point blank:mad:

Lovely_Lisa

I bought a Lexmark 15a Colour Printer Cartridge from Brighton store today. It had £16.97 on SEL but I was charged £17.95. Received £1.96 DTD at customer service without any prompting. "Better than a poke in the eye with a sharp stick" - I suppose!

Enterprise_1701C

ShelBell wrote: »

oooh ooooh I know this one! Is it £3.48 miss?

Do i get a gold star?

They don't do gold stars - how about a pint?:beer:

heskpesk

fto wrote: »

Spent £25 in tesco to get the £25 off any phone, the discount did not get taken off. Went to cs who refused dtd because it was the checkout operators error. I said that was not my problem, i was overcharged......and refuses dtd point blank:mad:

can you expand on what you were attempting here please?????