Chip & Signature Cards.

Altarf

I find that it is easier to hand over my Chip & Signature card to the assistant without saying anything, rather than mention it is a Chip & Signature card. If they know it is a Chip & Signature card they get confused as they have been so poorly trained.

With the Chip & Signature card, once the card is placed in the machine, the receipt slip for signature is automatically printed without the assistant doing anything. They are usually so confused about what is going on at this point that they just hand over the slip for signature.

If there are problems after February, I really don't care. I can't see a supermarket wanting to put a trolley load of shopping back on the shelves, or a restaurant or petrol station calling the police because they won't accept a valid credit card even though they display the credit card logo.

JoseChungsDoomsday

M_Thomson wrote:

Incorrect. As a poster says above, the rules will be after february 14 06 if it is a chip and pin card then the pin must be used. If the transaction turns out to be fraudelent and the shop has let the customer sign when it is a Chip and Pin card then the shop is liable for the fraud. If the pin has been used and it is fraud then the bank is liable. If the card is a Chip and Signature card and the transaction is fraudelent then the bank is liable not the shop. There is no way that shops will stop taking either chip and Signature cards or cards without chips until the whole world goes chip and pin. What about tourists who come from countries where chip and Pin is not used? Shops will not turn them away.

no, it's not. Any retailer can refuse any method of payment it wishes, it is their right. If they do not want to accept a credit card/ debit card payment it can ask the customer for another form of payment.

James

Deadline Set for Chip & PIN Payments:

http://www.telegraph.co.uk/money/main.jhtml?xml=/money/2005/10/12/cmnchip12.xml

What no information on Chip & Sign cards, yet the Banking Code clearly states:

3.1 Before you become a customer, we will give you clear information explaining the key features of the services and products you tell us you are interested in.

3.2. We will tell you if we offer products and services in more than one way and tell you how to find out more about them

Hope this posting is of use to Help The Aged and the Banking Standards Board if they ever getting around to addressing the problem.

M_Thomson

JoseChungsDoomsday wrote:

no, it's not. Any retailer can refuse any method of payment it wishes, it is their right. If they do not want to accept a credit card/ debit card payment it can ask the customer for another form of payment.

Don't be silly, you are right that a shop does not have to accept credit or debit cards as a form of payment but do you honestly think that when the rules change next year that shops are going to refuse Chip and Signature cards or cards without chips at a retailer which takes credit cards? The answer is no. They will still get re imbursed if the transaction is fraudulent and the shop has followed the correct procedures. Think of shops on Oxford St in London which have a lot of tourists from Countries which are not yet chip and pin. Do you think they will turn round and say sorry you don't have a chip and pin card we don't want your money. As I said already, the only thing that will change next year is that Shops have the right to insist that if you have a chip and Pin card you use a pin.

JoseChungsDoomsday

M_Thomson wrote:

Don't be silly, you are right that a shop does not have to accept credit or debit cards as a form of payment but do you honestly think that when the rules change next year that shops are going to refuse Chip and Signature cards or cards without chips at a retailer which takes credit cards? The answer is no. They will still get re imbursed if the transaction is fraudulent and the shop has followed the correct procedures. Think of shops on Oxford St in London which have a lot of tourists from Countries which are not yet chip and pin. Do you think they will turn round and say sorry you don't have a chip and pin card we don't want your money. As I said already, the only thing that will change next year is that Shops have the right to insist that if you have a chip and Pin card you use a pin.

excuse me but I am not silly and I will remind you that you agreed with me that a retailer can refuse any payment it wishes. having working in the banking and retail sector i know all how well retailers (especially small retailers) can be picky about the small print in these matters.

chodges84

calm down,

He wasn't disagreeing with you, any retailer can turnaway any payment type.

What he is saying is that retailers won't stop accepting Chip and Sig, as they stand to lose sales too foreigners if they don't accept them.

I do think that nationwide are stupid for allowing people to 'opt-out' of chip and pin, the system is so much better. If you're disabled then fair enough (although i am looking for someone to explain a disability that allows you to sign, but where you can't push 4 buttons???), but to allow customers to choose is ridiculous. If people don't want a chip & pin card for whatever reason they shouldn't get a card at all.

King_Of_Fools

Altarf wrote:

If there are problems after February, I really don't care. I can't see a supermarket wanting to put a trolley load of shopping back on the shelves, or a restaurant or petrol station calling the police because they won't accept a valid credit card even though they display the credit card logo.

I thought that after February 14th 2006 it was the banks that can decline a non-PIN transaction on a chip-and-PIN card rather than the retailer (the retailer can already decline these transactions from 1st January 2005).

So a supemarket may have no choice but to refuse to sell the trolley load!

YorkshireBoy

chodges84 wrote:

...although i am looking for someone to explain a disability that allows you to sign, but where you can't push 4 buttons???

Blindness and dyslexia immediately spring to mind, although I'm sure there are more (and it's 5 buttons including the enter key).

DesG

chodges84 wrote:

I do think that nationwide are stupid for allowing people to 'opt-out' of chip and pin, the system is so much better.

And of course if you are found liable for a pin fraud on one of your cards, you'll still be of the same opinion? The system is 'so much better' for the banks, and banks alone.

If you can give me an example of how your C&P card is better than my C&S card, i'll laugh

Cheers, Des.

YorkshireBoy

DesG wrote:

If you can give me an example of how your C&P card is better than my C&S card, i'll laugh

I find a purse containing 2 cards on the floor in a supermarket car park. One is C&P and the other is C&S.

I can go into the busy supermarket on the run up to Xmas with the C&S card, do my Xmas shopping, join a queue, and watch as it grows behind me. I know full well that I could sign 'Mickey Mouse' and get way with it because, as we all know, 99% of all signatures were/are subjected to a passing glance at best. The worst offenders in my experience were B&Q on a Sunday afternoon.

I'd have a 1 in 9,999 chance of guessing the PIN on the other card.