Remoska cookers (merged)

Triker

Having initially been very impressed with my Remoska Grande, I realised it seemed to have lost some of its heat and I gradually used it less and less. I'd already had one replacement due to the teflon scraping off so decided to take it all back to the lakeland store.

Their fantastic customer service was excellent and they took back everything in exchange for a credit note and I then bought a Kuhn Rikon Pressure Cooker, which I have to say I use much more than I ever did the Remoska.

Diflower

butterfly72 wrote: »

How long should the teflon coating on the lid last before it starts coming off? I've had mine around two years now and the coating is coming away and areas are white. I do use it a fair bit so maybe its just wear and tear. Can i really ring lakeland after two yeras of use?

Thanks

Yes! They state repeatedly that their guarantee is a lifetime one and I'm sure their prices allow for it.
The coating on the lid of my first one started coming off, they swapped it immediately for a new one. After a couple of years that one kept tripping the electrics, I phoned and it was no problem at all, so I got a third new one - still going
Just phone them, honest:)

butterfly72

Diflower wrote: »

Just phone them, honest:)

I phoned them and they are sending me a new one! They were really friendly and helpful. Glad i did, thanks!

Diflower

I'm so glad you phoned:)
It would be silly if they made all those promises and no-one took them up on it, they do obviously mean it.

There's no way I'd try it on but after all the Remoska is a big outlay and much of their sales point is that it lasts and lasts.

kathleenryd

morganlefay wrote: »

I can't get on with slow cookers (everything tasted the same, with a slightly 'chemical' aftertaste) but I LOVE my Remoska. I have a standard one which is fine for 2 of us but last year I was in a Lakeland shop and there on the 'Sale' shelf was a big one - reduced because the box was bashed. I bought it (of course) and it's in the cupboard waiting for my Standard one to expire (because there are a few stories out there of the lids going funny and not working) but so far I haven't needed it. Beware when making yorkies or Toad in the hole because the batter rises and rises and rises - marvellous !

Lakeland will replace the 'expired' one re the lifetime guarantee - it doesn't matter how long you have had it so no need to buy the Grand - just buy the bigger dish which fits into your original stand.
My remoska started tripping the electrics and Lakeland replaced the whole thing - bowl -stand and lid - no questions asked.

woodstoke

Hi, i have just bought a remoska with recipe book at a local car boot for £2.00 how do i tell if the model is a grand or standard size....also we are all veggies in our house and there does'nt seem to be alot of recipes for us any ideas anyone? thanks in advance......

imho

What a bargain you got .
Go on Lakeland web page and see if the dimensions for the Remoska are listed so you can see what one you have.

butterflylady131

Hi,
I'm thinking of getting one of these and putting it on a timer, so my meals are cooked when I get in from work. Do you think this would work?

charlies_mum

butterflylady131 wrote: »

Hi,
I'm thinking of getting one of these and putting it on a timer, so my meals are cooked when I get in from work. Do you think this would work?

I've done this a few times and it worked fine

lillibet_dripping

My moska is the one thing I would rescue if the house was on fire (apart from the kids, dogs, cats etc:o).
I have also had teflon problems, but Lakeland replaced it immediately without any question. Brilliant company - can't fault them:j
(My mum had one that kept tripping the electrics - so she took it to the dump:eek::eek::eek::eek:)