Help- How do I cancel my Equifax account?

BigCraigJohn

Have to admit I found them hard work. No reply to my email and I can't find anything on the site.
I've just canceled my debit card and got a new 1 so I guess that will mean they can't charge any more.

Derivative

Also called 0844 335 0550 and was all done in about 4 minutes - woman asked me to subscribe to another service but accepted my polite dismissal.

DaddyWhitts

How do I cancel, amend or upgrade my Equifax subscription?

The safety of your personal information is our number one priority. With this in mind, it's important for us to verify your details over the phone if you need to cancel, amend or upgrade your subscription.
You can reach our customer services team on 0844 335 0550, choosing option 3, between the hours of 9am to 5pm, Monday to Friday.

TheBex

DaddyWhitts wrote: »

How do I cancel, amend or upgrade my Equifax subscription?

The safety of your personal information is our number one priority. With this in mind, it's important for us to verify your details over the phone if you need to cancel, amend or upgrade your subscription.
You can reach our customer services team on 0844 335 0550, choosing option 3, between the hours of 9am to 5pm, Monday to Friday.

Isn't that good of them? I'm glad they'll hand out my credit details online without checking, oh wait, they did check, they know I'm me! I am so not down with this.

emd1987

Just rang, got through immediately and was sent a confirmation email within seconds.

earledawes

minty76 wrote: »

Used the 0800 1214752 number, got straight through to a very helpful Irish girl. Asked to cancel and had a confirmation email almost as soon as the very brief call was over.

Nice one Miss P !

+1

ANSWERED AFTER 1 RING!! Amazing. Cancelled in under 3 mins. Cheers!

elliemayamyriley

i signed up this afternoon via Quidco 30 day trial & £5 cash back,is it to early to ring up tomorrow and cancel?
Do you have to stay with them for a certain amount of the 30 day trial?
Any advice would be great:D

tuckie

I rang 020 7298 3000 as I only have a mobile so 0800 is no use!
I also had the phone answered really quickly and call dealt with with simple ease and an email confirming.

shapala

earledawes wrote: »

+1

ANSWERED AFTER 1 RING!! Amazing. Cancelled in under 3 mins. Cheers!

Ditto that thrice. I signed up for Topcashback's trial last month and phoned the 0800 number through Skype as I currently don't have a landline (just moved house) so Skype's another option peops. I also spoke to the very polite Irish lady who dealt with cancelling my trial there and then, no hard selling, and after hanging up, checked my email and she'd already sent an email confiming cancellation of the 30-day trial.

Couldn't be easier. I would vehemently urge phoning the 0800 number if you're cancelling your trial (or ongoing subscription with Equifax).

Sponge

I signed up to the 30-day free trial last month and wanted to cancel. I didn't want to call their 0844 number so used saynoto0870 to find this number, 0800 0665825.

There was a quick choose option 1 or 2 automated message, but it was soon answered by a softly spoken Irish lady who cancelled the account very efficiently with no fuss. There was no hard sell, but she did offer a reduced price for me to stay, which I politely declined.

Almost instantaneously I received an email confirming cancellation.

I was gearing up for an expensive phone call and the hard sell, fortunately neither happened. :money: