Water bills

Archives for August 2020

South East Water's many payment options. Which is cheapest?
I'm confused by the so many Direct Debit payment options South East Water offers: Annually 2 payments (April and October)8 payments (May through to December)10 payments (April through to January)12 payments (April through to March) Is there any difference to the rate? In some Direct Debit over many payments over few are…
Bank giro credit
Hello, wonder if anyone can help...my water company has sent me a bank giro credit of £1176 but for 3 months they have delayed sending the cheque to refund what I have been overcharged. Now they are saying that they only owe me £670 because there was a mistake and they had given me duplicate refunds. Does anyone know if…
Huge Thames water bill due to leak - only since meter fitted
Both myself and a friend have been hit with huge thanks water bills since we were made to have a water meter fitted. Thames water are asking for bills upwards of £800 per quarter on both properties. Where do we stand with this? In each case they are long term residents at each property. At no point had there been an issue…
Taking Anglian water account off Experian
Hi about 3 years ago me and my ex broke up, Anglian water was a bill I rang up about and set up an account solely in my name,I’ve paid the account on time each month and had no problems. last month an update on my credit report came up, Anglian water arrears of £67 and dated back 3 years ago with a tag on it saying ‘…
Assessed Charge Account
Hi. My home (3 bedroomed) has been supplied with water by Yorkshire Water ever since the company was founded. Since 2004 I have teen the sole occupant. I've fairly recently asked for a water meter fitted, but since YW concluded one cannot be fitted I'm now on an assessed charge account. Presumably I am on a single person…
Do I NEED to sign up for a water account?
Hi. Just moved into a new property. Last week I received a letter from Thames Water, it was addressed to “the occupier”. It asked me to register for an account with them. My question is, what would happen if I don’t? Is this like the tv license thing where as long as an account isn’t registered to a property then they’ll…
Water pressure
Hi all, I have electrical heating, no boiler, my kitchen tap has no hot water pressure however my bathroom taps are okay, any idea why this could be? Should I get a private plumber out to fix?
Water company changed classification
Hi, my water company has informed me as we are now classified as a business, I have to choose a retailer. There are 21 retailers, is there a list anywhere that compares them ? Thanks 😊
Previous owners submitted wrong readings (accident?)
I moved in 19th April and got a £70 bill in may. I didnt know I had a metered house (used to paying fixed amount everymonth)I called up saying this bill is ridiculous as im the only one living in this house.They suggested a leak test which came back negative.Its August now and I've just submitted my water readings. As you…

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