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Archives for July 2019

Credit Club
Hello, I do not appear to be able to log in to the Credit Club, or reset my password. Although my email address is 'found' the reset link never arrives. All other mail comes through from MSE no issues. Not sure if this is an issue just for me, or wider.
Cannot edit posts on mobile
On the mobile version of the site, the option to edit my posts is greyed out, and clicking the button does nothing. Forcing the browser into Desktop Mode reveals the standard edit button, which works just fine. What's going wrong on the mobile version?
Credit Club FAQ missing
From the verification failed page: https://clubs.moneysavingexpert.com/creditclub/verification-fail There is a link to the FAQ that doesn't exist: https://www.moneysavingexpert.com/creditclub/faq/
Avatars help please
Hi, new to the forums and not finding it intuitive so I guess two questions please. 1) it says my avatar should be 80x80 but what does that mean? Is that pixels, file size or some other size. Couldn't work it out by trial and error. 2) Is there a list of Forums and sub forums? I was reading the forum on gardening stuff. I…
Credit Club - Broken Link
Hi, On the MSE Credit Club footer there is a link to help / FAQs: https://www.moneysavingexpert.com/creditclub/faq/ I wanted to make you aware that this link currently results in a 404. [STRIKE]On a related note, is there a way to contact experian when verification fails? Since moving 10 months ago I've been unable to…
How do I view my posts
Hi there, I cannot find my posts and there doesn't seem to be an obvious way to list them. On searching I found this posts about 'How do I view my posts' (I cannot post the link unfortunately) I've followed the directions, but with no luck. I may be me being thick, or it may be an outdated post (it was from 2006) Could…
Can't see people's signatures on mobile browser
When I read the forums on my mobile in Google Chrome, i can't see people's signatures. Any idea why? I have looked through the control panel settings but can't see anything to change this. Thanks
Mr
Not sure where to put this - Martin Lewis' image used on dodgey ad
Hey all, Martins image is being used on several ads on Reddit. https://www.reddit.com/comments/cbfpsf/out_of_control_interview_opened_up_a_can_of_warms/instanceId=t3_q%3DCgADCXu7xIUJOzwKAAUjrscNxABLnggABwAAAAEKAAwJe7vGVjsmcgA%3D%26s%3DsR_AheAWgsMeAAYQbjf16SyaKcWNmUTytRClFvRds0o%3D I wasn't sure where to put this but it…
clicking next page fault
hi, when i click on next page button, say if theres 3 pages and im on 1 or 2. it will load up double the amount of pages (eg it'll show theres 6 pages). and simply load up the same page i just viewed. tried all the usual stuff, cleared caches etc. still persists. also my posts have a lot of white space in them, even though…
**SEARCH FAULT** - Now Solved
The same fault as https://forums.moneysavingexpert.com/discussion/5915064/search-fault-now-solved-after-fifteen-days-everything-is-now-ok from November 2018 and https://forums.moneysavingexpert.com/discussion/5968785/search-fault-now-solved from February 2019 is happening again. New posts created from approx 4am 05/07 to…
Search not working
The search facility seems to be missing threads posted yesterday. Referred to on the comps board with examples here: https://forums.moneysavingexpert.com/discussion/6022297/search-facility
administrator has banned your IP address
I've just clicked on "New Posts" and I get the following message- "Sorry. The administrator has banned your IP address. To contact the administrator click here" This is using the Opera broswer, I've logged in via Firefox and (obviously) I can accsess the site with no problems. I havent been naughty- honest. Any ideas?
Flavourly craft bear deal
Re 10 Flavourly craft beers for £9.90 in latest Money Tips email. Be wary. I clicked on link, placed the order with the discount shown but when I reviewed it afterwards, they had charged me the full price of £25. Had to go through the online customer chat to get a refund. Will have to remember to check my credit card bill…
Thanks option not showing on a thread
Hi, I wanted to add my thanks to a post in a thread called “Using Vanguard LS60 et al in drawdown” in the Pensions and Annuities section but the option isn’t displayed. Can you explain why please.
Old forum loads when I log in
Old forum layout loads when I log in - it has always done this. Any idea why??

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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