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Site feedback and Forum Help

Archives for February 2017

Contacting the Forum Team
As suggested by Wig (thank you!) here's the best way to contact the Forum Team. We regularly check the Site Feedback board and do our best to reply where we can (we have a team rota) but sometimes staff are off sick, we have an urgent issue come up e.g., a defamation complaint, all of which unfortunately can take our time…
Spam Tuesday 28 February 2017
http://forums.moneysavingexpert.com/member.php?u=2578770
Spam Monday 27th Feb
spamming Lensvillage http://forums.moneysavingexpert.com/member.php?u=2561076
Captcha !!
I was reading on the feedback forum about the new CAPTCHA malarky that MSE have going on at the moment. Yesterday I encountered it for the first time.It was pretty straight-forward: ticked a box confirming "I am not a robot".Job done. However,tonight,I spent about15 minutes composing a response to a post on a thread I am…
...............................
Stupid Captcha decided to repost when editing. Please sort this stupid forum software :mad:
SPAM Monday 20th February
Please press the :spam: button on the following users' posts. Thanks http://forums.moneysavingexpert.com/member.php?u=2580121 http://forums.moneysavingexpert.com/member.php?u=2580122 http://forums.moneysavingexpert.com/member.php?u=2580128
SPAM 18 Feb 17
http://forums.moneysavingexpert.com/member.php?u=2573335
MSE Please Respond To Your People/Users.
Come on MSE please give the people who use this website some feedback to there Threads/Questions. I've been a computer user since windows-98 & over the years I've visited many sites & this one rate at the bottom of the list for "site Feedback" The MSE ADMIN team say they do care but there is hardly any response from them -…
Where are the Admin?
This is supposed to be "site feedback" What was the last thread on this board that was responded to by an MSE Admin person?
"Travel Credit Cards" article - why "credit"?!
Yes, why? To confuse people? Any chance Helen S or Johanna are from some foreign country where they call all cards "credit"? The fact is that the article is about credit cards and debit cards.
SPAM Thursday 16th February
Please press the :spam: button on the following users' posts. Thanks http://forums.moneysavingexpert.com/member.php?u=2579093 http://forums.moneysavingexpert.com/member.php?u=2579094 http://forums.moneysavingexpert.com/member.php?u=2579098 http://forums.moneysavingexpert.com/member.php?u=2579105
Spam Wednesday 15th Feb
http://forums.moneysavingexpert.com/member.php?u=2573741
Ikea kitchen compensation claim
Moderation and PPR's
Has the moderation on the forum been changed recently or the policy?. It is noticable in the Arms especially that a lot of long term posters have ended up PPR'd. The thing that concerns me is that the posters who are dissapearing are not what you would class as trouble makers, they seem to be the more interesting and…
SPAM Tue 14 Feb
http://forums.moneysavingexpert.com/member.php?u=2578581
Can anything be done about CAPTCHA?
One day last week I started getting the CAPTCHA 'I'm not a robot?' screen when posting on mse. I know I'm not the only one as another poster asked about the same problem on another thread. Looking at my history I'm obviously not a spammer so no idea why. It's incredibly irritating and if I forget to do copy and paste the…
I cannot be the only one who has access problems to this site.
I have problems logging in to this site from 3 access points. * Home - OK not surprising, I own an old computer, old OS, and Old Browser and 70% of the whole internet is problematic for me, but never the less I can just about get in to MSE forum on this machine after about 10 - 20 attempts to log-in, and I set my site…
Erroneous spam reports
Every now and again when browsing this site using s touch screen phone I get a pop up saying thank you for the spam report, is there any way to cancel these?
SPAM Friday 10th February
Please press the :spam: button on the following users' posts. Thanks http://forums.moneysavingexpert.com/member.php?u=2577289 http://forums.moneysavingexpert.com/member.php?u=2577296
MSE Avatar
Hi is there any chance you could max the KB I'm trying to upload a new Avatar, but I'm struggling to get it down to 14.9KB And the strange thing is my sisters signed up to MSE and hers is set at 32KB

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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