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Archives for June 2020

Intu Trafford Centre Administration
So it has just been announced that the Trafford Centre has gone into administration. Usually when this happens, gift cards are no longer redeemable. I was given a couple of gift cards around January for the Trafford Centre, but given the lockdown, I have been unable to use them even if I wanted to. Where would I stand in…
Kindle Unlimited - Amazon Trial Offers
Took advantage of a 30 day free trial period on the understanding that it could be cancelled at any time during that period before the monthly charge (£7.99) became payable. I always make a diary reminder note for myself to cancel this sort of offer before it's too late if I decide it's not for me. So this morning I…
Massimo Dutti
I purchased items online - trying to return a couple of items but can’t seem to access a QR code to return. Going round in circles on their app, return email is sent to me without the QR code attached, anyone got any advice?
KITCHENAID Artisan Mini Stand Mixer £269
If space is tight in your kitchen, KitchenAid’s slimmed down Mixer is 20% smaller and 25% lighter. https://www.currys.co.uk/gbuk/household-appliances/small-kitchen-appliances/food-and-drink-preparation/food-mixers/kitchenaid-artisan-mini-5ksm3311xbht-stand-mixer-hot-sauce-10157843-pdt.html Collect from store . 5 Years…
Harveys & Bensons in Liquidation?
Hi! Back in February we ordered some furniture from our local branch of Harveys, using their interest free credit as payment. Delivery was expected in May but we were not too concerned because of Covid. We are trying to contact them for an update but can't get through on the phone, by email or FB and now we see that they…
Moved: Warning Possible FB advert Scam Seen today on FB for Eccostores.com
This discussion has been moved.
Costco in store pricing question
Long shot I know but my mother in law won't drop it. I bought some stuff at Costco for the in laws and they're determined to pay me back but I've lost the receipt and Costco are understandably very busy and not able to take my call RIGHT THIS MINUTE to answer my question. Does anyone happen to know the in store price…
Q-Twists earwax removal device any good or a scam even?
https://qtwists.com They are advertising on youtube with 2 minute ads in between videos. Looks impressive but I googled this product for reviews and can't find much about it. It sounds impressive but if it were this good why is it not mentioned by doctors here?. Doctors here are not doing ear wax removal because of COV19,…
Lidl refund policy
Today I returned a faulty toy to Lidl a week after purchase. It didn't work. I haven't been taking receipts in shops because of Covid. They refused to refund me and said I had to contact customer services who would then issue me with a letter with a code to take back in to get the refund. They insisted their refund policy…
Footlocker
I’m trying to get hold of footlocker for a refund. No reply via email, phone line just rings and after hour cuts off. Twitter no reply.. just checked reviews and I’m not the only one. People waiting weeks for refund some a month with no confirmation. Can’t find any other way to contact.. anyone know how I can contact them…
WARNING Scam FB Clarks Shoes Ad ??
Hi, I am just warning anyone who has spotted the Clarks Shoes ad which is doing the rounds on Facebook. (I note you have a similar link re ECCO shoes) I ordered a couple of pairs of shoes there this week, thinking I was ordering from Clarks - no ! The website link https://www.clarkseuoutlet.com/ takes you to an extensive…
Amazon dispatch emails no longer listing which goods dispatched?
Is it just me or do Amazon dispatch emails no longer contain any information on which goods they have dispatched? :o
Staff double discount events 2020
Does anyone know when the next staff double discount event is please?
M&S Sale In-Store
Sale down to 90% off from Friday 5 june
Gardening Express AGAIN
So I wrote a post about gardening express refusing to cancel orders they hadn’t fulfilled in two months and ignoring customers. Today I received my order; one plant is dead and the main, expensive one is missing, but they are claiming they have delivered it in full. what can I do? They are ignoring all attempts at contact.…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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