Massimo Dutti

I purchased items online - trying to return a couple of items but can’t seem to access a QR code to return.  Going round in circles on their app, return email is sent to me without the QR code attached, anyone got any advice?

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  • sarah1972sarah1972 Forumite, Ambassador
    17.9K Posts
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
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    I’m a Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected] All views are my own and not the official line of MoneySavingExpert.
  • Hiccup99Hiccup99 Forumite
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    Thanks thanks. I’ve called, emailed and sent a FB messenger. Will keep trying. 
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