Massimo Dutti

I purchased items online - trying to return a couple of items but can’t seem to access a QR code to return.  Going round in circles on their app, return email is sent to me without the QR code attached, anyone got any advice?

Comments

  • sarah1972
    sarah1972 Posts: 18,819
    Homepage Hero I won, I won, I won! I've been Money Tipped! Debt-free and Proud!
    Senior Ambassador
    Email them
    Facebook messenger them
    Tweet them 
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]. All views are my own and not the official line of MoneySavingExpert.
  • Thanks thanks. I’ve called, emailed and sent a FB messenger. Will keep trying. 
Meet your Ambassadors

Categories

  • All Categories
  • 341.8K Banking & Borrowing
  • 249.7K Reduce Debt & Boost Income
  • 449.2K Spending & Discounts
  • 234K Work, Benefits & Business
  • 606.2K Mortgages, Homes & Bills
  • 172.5K Life & Family
  • 246.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards