Massimo Dutti

I purchased items online - trying to return a couple of items but can’t seem to access a QR code to return.  Going round in circles on their app, return email is sent to me without the QR code attached, anyone got any advice?


  • sarah1972sarah1972 Forumite, Ambassador
    17.9K Posts
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Email them
    Facebook messenger them
    Tweet them 
    I’m a Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected] All views are my own and not the official line of MoneySavingExpert.
  • Hiccup99Hiccup99 Forumite
    2 Posts
    First Post
    Thanks thanks. I’ve called, emailed and sent a FB messenger. Will keep trying. 
Sign In or Register to comment.
Latest MSE News and Guides

British Gas prepay meter users... pay less for gas from 1 April

MSE News

The 'odd Easter flavours' thread 2023

What bizarre food stuffs have you spied?

MSE Forum

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools