Amazon dispatch emails no longer listing which goods dispatched?

MobileSaver

Is it just me or do Amazon dispatch emails no longer contain any information on which goods they have dispatched?

MobileSaver

randall6z said:

And what in total do they have in their emails? I don't get them at all.

The emails just show order number, tracking reference and price paid but bizarrely no details on what the actual products are:

Hello,
We thought you'd like to know that we've dispatched your item(s). Your order is on the way, and can no longer be changed. If you need to return an item or manage other orders, please visit Your Orders on AmazonSmile.

Arriving: Thursday, June 4
Track your package     Your order was sent to: Wales

Order summary
Item Subtotal:     £10.48
Postage & Packing:     £0.00
Total before VAT:     £10.48
VAT:     £2.10
Total:     £12.58

sarah1972

It then gives you a tracking link which shows your item? Never had it not show on my emails and my last one was today 

MobileSaver

sarah1972 said:

It then gives you a tracking link which shows your item? Never had it not show on my emails and my last one was today 

No, I can only see the item by clicking the tracking link.

The following image shows the differences I see between now and a week or so ago, all my recent dispatch emails are missing the specific product details. Are other people still seeing the product image and description before the pricing information?

KxMx

I too no longer get told within the email what has actually been sent.
Now getting the email pictured on the right.

Boa21

Yep, me too. Clicking on the track your package button reveals all though

tehone

I noticed that recently too, seem strange. I can't recall now what the App notification says, and if that changed as well

I've also started getting texts apologising for the delay in receiving goods and that they are still on their way, for orders that have been delivered (and tracked as delivered, sometime even by Amazon Logistics!)