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Reclaim bank & credit card charges

Archives for April 2020

Being messed over by ArgosCard - Home Retail Group [50 points lost on credit score for silly £5]
Let me explain. The app gives a you a false positive while processing the payment. SO, when you are paying them, you add your card details after choosing the amount you want to pay (I pay whatever is asked for that month) then you click the pay button. After that it shows you a success message that ‘You have paid £xx’ –…
Travel Tech pack on Barclays Bank Account
Hi people. I was just trying to find some info on the web about reclaiming certain bank fee packages through the coronavirus. My partner "heard" something so I'm just trying to get the facts! He pays a Tech and Travel pack on his personal Barclays Bank Account. Could the travel pack fees be reclaimed by any chance having…
Being Charged twice on debit card- what to do?
Hi I went shopping in Sainsburys and paid with my debit card. The transaction did not go through according to the lady at the till. I was asked to pay again. I did this and it went through and I have the receipt. When I checked my Barclays online banking the payment had been debited from my available balance twice. This…
MPPI settlement question.
Hi, A little query regarding a mis-sold mortgage payment protection policy. Years ago myself and my ex partner got obliged for want of a better description to purchase payment protection insurance to accompany a new RBS mortgage. We paid into this policy for years until we separated and went our separate ways. This is…
MBNA PPI - Pls can anybody help.
Please could anybody help with MBNA PPI query ? I had Credit Card 1997-2016, I wrote to MBna in 2016 to see if the account had PPi they advised it did and had £1000 worth of ppi charges. Nothing further. There was nothing about it being mis sold or that I could reclaim so I didn’t think I was eligible. In July last year I…
HSBC paid PPI amount but I don't how they calculated it
I filled in a quick PPI claim just beforethe deadline just in case. I got a call a while later asking for a couple of details - all I could say was quite vague and from the past. I was told to expect to hear again later. Last month there was a payment into my account from HSBC PPI REDESS ACCOUNT. I've asked what it was and…
Can't get Direct Debit refund
I had a storage unit but due to drop in income due to covid-19 I had to give it up. I gave the appropriate notice (slightly more in fact) and moved out four days earlier than necessary. However they took the following month's payment (£141.20). Contacted the company who acknowledge I should be refunded, told it would be on…
Complaint against conversion charge for transfer between two UK USD accounts
We have current accounts and currency accounts (USD and EUR) with Barclays and Lloyds. Recently we transferred USD and EUR from Barclays to Lloyds. To keep it simple, we were assuming that the currency amounts would be transferred in currency without conversion into GBP, so we only asked to move monies from Bacrlays USD to…
Payment being held by card issuer because it is allocated for an order but vendor was declined when
Hi, I have never heard of this before and have been going back and forth for nearly a week between PayPal and Amazon with both blaming the other for the issue so I'm here in the hope that somebody can help me. I made an order on Amazon using a PayPal debit card with the funds available in the account, Amazon tried to…
RBS -PPI claim
I received letter from RBS last September to say that I was due £5000 refund for mis sold PPI on a Credit card that I no longer have I duly returned acceptance form but heard nothing from Bank until a month ago when they sent me a letter to say my claim had been sent to their DRO as I owed money on credit card now since…
Laura Ashley Purchase - not accepting refunds
I ordered some items from Laura Ashley on 17th March (totalling £150). Half the order hasn’t arrived and I am chasing this up. Of the items that did arrive, they only arrived late last week and I’ve realised that I’ve ordered slightly the wrong item. Normally this would be fine as I think I would legally be allowed to ask…
Nationwide Building Society Will not Let Me Close My Account and Are Charging Monthly Fees.
I have had a Nationwide Flex Plus account since 2015. For a fee of £13/month it used to give 3% interest on sums up to £2500, free travel insurance and free vehicle recovery as long as I paid in £1000/month. In mid February I checked the account to find that the 3% interest had been stopped last October even though I found…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Reclaim bank & credit card charges

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