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BT e-billing Website Problem
I'm trying to view my BT phone bill online, something I've done many times before. But today I get a screen suggesting I upgrade my account to be able to view my bill online etc., along with an 'Upgrade' button. It also says "Your current bill format is: Paper only", along with a 'Change' button. If I click on either the…
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Talk talk 0844 options for cheap calls
I subscribe to talktalk and 0845 0870 are charged instead of free within the package. would the 0844 dail code to get cheap international calls they have a prefix of 18418 then dial the international number, but can't find the rate to Turkey using this prefix. Anyone any ideas? would it help using the 0844 dial numbers…
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When is O2 Home Phone coming?
I've used the O2 blog asking when O2 Home Phone is coming but they haven't published my query. Someone on here said O2 had told them it was postponed until May. I've cancelled my BT 12 month contract so I can go onto O2 Home Phone but am a bit concerned that the May rumour may be true. It was reported to be launched in…
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Silent calls from TalkTalk
I'm a TalkTalk customer, and I've been receiving silent calls from them yesterday and today, and I was wondering if anyone knows what they could be wanting - they're calling when I'm at work, which is (to me) a waste of their time and mine; stupid autodiallers :)
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BT equipment gone missing
I ordered a BT package online for a new flat. We got an email saying that we would receive the equipment (hub etc) on Monday (1st March). However, we have received nothing in the post and not even a card from Royal Mail saying they've left the parcel somewhere else (e.g. with a neighbour). On the track parcel link it says…
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International calls using Virgin Media
We have recently moved house and have a Virgin Media TV/Broadband & Phone package. Previously we used Sky but cant get it at the new address. My girlfriend like to make international calls and uses an 0844 access number from Planet Numbers. When we were with Sky, the calls cost 2p per min but now we are with Virgin, the…
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how do i call a toll free number from uk to usa?
what is the code? kind regards
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Change from 6pm to 7pm for Evening calls
I have noiced that my evening call time frame is being changed from 6pm - 6pm to 7pm - 7pm. Can they do this?
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BT phone line down - entitled to reimbursement?
Hi, we have our landline & line rental with Sky Talk however they obviously use BT for the line. On 28/2, our telegraph pole fell down & snapped the line, cutting off our phone service. Our neighbour reported it to BT's automated line & we reported it to Sky, who said an engineer might be out 28/2 but more likely 1/3.…
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Leaving Virgin Media
Hi, Can anyone help? We have decided to leave Virgin Media & move to Sky - partly because we want Sky TV, but mostly because we have received such appalling customer service from Virgin that I don't ever want to have to deal with them again. I have just called to cancel - we have been with Virgin for years, but because we…
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Sky Homephone to Primus
Hi, currently I am pay SKy for my home phone and I am tryingto move to Primus. When I try to do this on Uswitch it states that I need to get a BT line. How can I transfer to Primus? Thanks for your help Pc
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international ph call re pc
Have caller id on my phone and it said international, now i always answer these calls because of all my family being back home in Australia so could be vitally important. However this was a phone call to say they've had, whoever they're information that my pc has been crashing lately, not true, yes my net goes stupid…
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"Public Information Call"
We have had a few calls to our landline recently, (which is permanently on answerphone to screen rubbish), but it says something to the effect "This is a public information call. The government has recently issued a scheme that will allow you to be released from all your debt, having it written off in a year. For more…
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How much will i cost me to get out of BT self renew contract?
I'm currently half way through a 12 month self renewing contract (in the 2nd year) and want to leave. Has anyone done this and how much did it cost you to get out of it? Thanks
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BT 0870 & 0845 charges
I was wondering if anyone else has been charged for 0845 & 0870 calls by BT. I am currently on their Option 3 'free calls anytime' tarrif but have been being charged for these calls since last January (09) when they were supposed to be free. I spoke to BT customer services in the middle of last year and they refunded the…
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Why are BT still a bunch of idiots!
I've always tried to avaoid BT when moving properties because despite all their hype about how good they are they have always been a nuisance to deal with. Long story short. I ordered a new line from them a month ago with connection date on 8th March A MONTH from order date! Anyway all going well (only wanted them for…
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BT cancellation?
We have been with BT for more than 12 months and because we plan to have long holidays abroad, we wish to cancel the current BT line. We phoned up, and BT said we are free to leave, however, when come back, we need to reconnect to BT and sign a 12 month contract with them before we could choose another phone provider. If…
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Have BT changed the billing period for line rental?
Just recieved latest BT bill and they have have billed me for February line rental and March line rental . BT customer services in India insist BT now charge in advance for line rental (specifically the Anytime call plan) thus incurring a double line rental bill this month. Is this correct or are they chatting out of their…
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BT call set up fee?
I have just been looking at my phone bill online and the plan I am on and was quite shocked to see that I have to pay a 9.4p call set up fee + 5.4p per minute for daytime calls:eek: I am a low user and don't use the phone that much at all, so was quite shocked at how a few calls mount up in cost. Have they always had this…
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Tiscali/Talktalk taking the Mick!!
Hi everyone, I've known for awhile that Tiscali have been overtaken by TalkTalk, I received an email a couple of months ago, alerting me that TallkTalk will be aligning my monthly tariff to TalkTalks etc.. I currently pay £14.99 for tiscali's line rental, free weekend calls and unlimited internet. The first email from…
