-
BT Direct Debit Problem
I found out today BT have taken money from my bank account without informing me in advance - I'd signed up for the paperless billing in order to avoid the "priviliage" of paying £4.50 just to pay my bill! I checked my BT account online and there was no details about any bill due for payment. On contacting BT by phone it…
-
BT question
Hi, my question is my daughter has moved into rented accommodation and wants to re-connected the BT line, what she would like to do is get up and running with BT option 1, then move cps to Primus straight away, is this allowed? There is a possibility she will only be in this house until June so will want to close the…
-
How do I transfer my Line rentall back to BT?
Just a quickie but I need to transfer my line rental only back to BT from Talk Talk - do I just call them or Talk Talk..and how long does it take to transfer over? cheers
-
Can you use indirect access codes with....
.....Talktalk as your CPS provider e.g 18185, 1899 & 1280 etc. I'm considering Talktalk2 International Call Plan (need broadband). Thanks
-
Talk talk still BT?
We are with Talk Talk now (I can't recommend it!). Do we still have a "BT landline"?? I have been using the override numbers to phone abroad and now one of them tells me "the prices given are only for a BT landline"....
-
Virgin homephones and 0870 numbers?
Hi i have got myself a virgin home phone, and it says that all landline calls are free, does that mean it will include free calls to 0870 and 084 lines too??
-
BT Total Broadband - downgrade loophole?
I initially signed up for BT Broadband Opt 3 a few months ago (hub and phone included - most expensive package) I've just downgraded to Opt 1, which is cheaper but does not include the hub or phone. At no point did they ask for the hub or phone back. I was just given an activation date of tomorrow. Anybody else done this?
-
BT and 1571
When you dial 1571 - BTs answering machine, to see if you've had any calls, does anyone know if they charge you to dial this number and listen to the messages?
-
BT Payphones
What is the cheapest way to use a BT Payphone in the UK? Dialling direct seems to incur a minimum charge of 40 pence and using phone cards seems to incur a cost of 15 pence imposed by BT. Doers anybody know of a phone card for which BT does not impose tjhis 15 pence connection charge?
-
Phone for hard of hearing
Just had some good advice on the Mobile phone thread, now I need some on the home phone. My husband is hard of hearing and hates using the phone. What sort of home phone can we get so he can hear the voice at the other end clearly also something with a loud ring.
-
Sky, Speak, See and Surf?
Just started looking into this and seems like a good idea. Curently pay for BT talk 2 option plus line rental approx £30 per month, internet £12 via plus net. Just seen thesky speak surf and see deal, which measns unlimited phone deals, 2 mixes and 8M 40Gb broad band for £28. It seems like a good deal, for all 3. Is it as…
-
Please Help! BT Contract
Hi, I am moving house next week and I am currently with BT on an 18 month contract option 2 with 11 months left to go. My new house has no BT line (only Virgin). BT has an old line there but as the computer says no it hasnt they are not willing to even try to see if it can be used so BT wants to charge me £125 to…
-
BT want to charge me to switch calling plans
Hi all I wonder if you can assist me. We signed up for a BT line (new customer) on the 08/10/2007. During the setup of the line, I don't recall asking for any specific calling plan and don't remember the lady indicating that a 12 month contract would be given. We received the first bill on the 16/10/2007 and lo and behold,…
-
Legal Advice Regarding Contracts Please.
Hi, If a company in the UK which you have a contract with does not itself comply with UK Law, which is something you discover after entering into contract with them, do you have to honour that contract or is it made invalid by the companies non-compliance with UK law? I am posting in this section due to the law in question…
-
How to contact CONNECT TELECOM UK ?
Connect Telecom UK recently failed to collect £1.86 from my bank by DD. After some investigation my bank, Alliance&Leicester, admitted that the DD "dropped off their system" because this DD (for call1866) was unused for more than 12 month - untill I started using it again for SMS messages. I wrote to the customer services…
-
Phone goes riiiiiiiiiiiiing
Moved house last year and the land line wiring seems slightly odd. The phone line comes into some sort of junction box (with the old BT logo on it). From this comes the wire to the master socket and a wire to an upstairs extension. Earlier this year, I got an electrician to remove the old extension and put a new one…
-
fax number trace
hi all sorry if this is the wrong place to put this thread would anyone be able to tell me if it is possible to trace a fax number i've been having a lot of taxis,pizzas etc being ordered for my house and yesterday we were given a fax number of where the order came from so i would like to see if i can trace the number any…
-
BT - One-off charges
I have a BT land line, but route calls via Talk Talk. On my recent BT bill - there was a One-off charge of £2.55 with no explanation of what it was for. On enquiring - I was told that it was for the 1571 service, if no calls are routed via BT. They said that if a number of calls were routed via BT - this charge would not…
-
Please help paying 15158 and vigin media for the same calls
I'm staying with my brother at the moment and thought this would be great as I'm always on the phone:o My brother uses vigin media and has just had a telephone bill with the same phone calls that 15158 have charged me for:eek: I'm confused i wanted to save money not pay twice for the same phone call. I bought one of those…
-
Penalty to leave internet/phone provider - possibly breaking unfair contract rules?
Just wondering - are phone/internet providers breaking unfair contract rules by charging penalties to leave? Eg - Talktalk charges £70 to leave as a customer when locked into their standard 18 month contract. Under the unfair contract rules, can they be forced to prove that it costs £70 to administrate the closing of one…
