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Bloody talk talk!
We were taken in by all the hype and switched to talk talk. However, the service we received was terrible, so we decided to switch back. The little booklet which states the terms says if you cancel within 30 days then you don't have to pay a cessation fee. So we called within the 30 days and asked to cancel. They said they…
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quick question re bt call rates
cant makes sense of their website. Is £0.080p 8pence? Is the standard call rate that bt charges, i.e. is it less at weekends/evenings? Thanks
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Phone Provider with no contract (no joke)
Hi All, Found a pretty new up and coming company, very flexible and there is no tie-in's, contracts etc, just very cheap.. (check website if you don't believe me) Offer a few packages, mobile friendly (if you call mobiles a lot), international friendly and chap local/national calls... the link is…
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Leaving BT -Do I keep line rental or not?
Hey all, Just received another huawge BT bill for no good reason and have decided it's time to change provider. I'm way past contract time - so first question is will BT charge me anything for switching? Next, who to switch to? I put my no. into the talk talk website and it says I can't get free broadband but I can get…
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Planet Talk/Primus routing problems
We have primus saver option 2 on our line. This evening when trying to make a call a message says something like "Unable to make your call at this time". I phoned Planet Talk customer services by routing through BT (dial 1280) first. The helpful lady i spoke to told me there were routing problems that will be resolved by…
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Post Office telephone and broadband deal
I had a leaflet in the post today and was wondering if it's a good deal? http://www.postoffice.co.uk/portal/po/jump2?catId=58000695&mediaId=58000695
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Tel no not on NTL non-geo but still works out at correct price
re NTL/virgin cable phones -80 pages of special services nos, discount dial number ie 0871 754 4141 not there but works out at 6p amin. on my bill. are all the special services numbers supposed to be listed or not??and if not listed how am I suposed to know what I am being charged?? Is 0808 a free no from Virgin ? thinking…
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BT want to charge me £239.07 for cancelling and switching to TalkTalk!
I had a letter this morning from BT, they want to charge me almost £240 for cancelling their service and moving to talktalk. I was connected to BT for a little over 2 weeks while my TalkTalk was being processed, same as last time I moved into a new house. Last time no fee was charged - this time they've out a whopper onto…
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Suggest people use Charge Advice when using DiscountDial etc.
Today I used DiscountDial to phone a 07825... number i.e., I dialed DiscountDial - 0871 754 4141 - and entered the Mobile number. DialAround recorded message promised 6p per minute. However, before doing so, I switched on BT free Charge Advice (*411# - to turn off, #411#) At the end of my call to the mobile, BT Charge…
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Virgin Media home phone
Hi, Anyone no if Virgin Media do a call barring service or something similar? I have a teenage daughter who, despite repeated warnings, has racked up another huge phone bill for me. I am on talk unlimited but she has been ringing mobiles and spenfing 2 hours on the phone. I have called Virgin but there systems are down for…
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Switching from Bulldog to TalkTalk - this seems ridiculous!!
I can't seem to find a straight answer to this one: I currently have line rental and broadband from a company called Bulldog. I want to switch line rental and broadband over to Talk Talk. It seems the only way to do this is to go back to BT, sign a 12 month contract, cancel it, get charged 70 quid for the privilege and…
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change cli on phone
I would like to know if there are any voip/virtual pabx providers that will let you change the cli that people see when you call them. As I'm a small business and want to use voip at my business premises, but also may be ringing customers from home as well and I would like it to show my business number when I ring from…
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Broadband migration charge
I changed broadband provider a year ago (from one-tel to Plusnet) and was charged £50. This was a charge levied by BT's commercial unit to any provider (including BT's own broadband service) for making the connection. Having looked at a few potential providers to switch again, I see no mention of this charge. Does it still…
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Using Jajah in USA with 02 sim
Hi All, Sorry if this has been answered elsewhere. I`ve had a quick look and couldn`t find it. I`m travelling to New York next month. If I connect to Jajah using a Wi-Fi connection in the hotel and get it to call my mobile, which is on the 02 network, will I still be charged the global roaming fee to answer the call? If so…
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new landline only with BT?
hi, I want to set up my telephone landline (I do not have any) with Talk Talk, but i have been told that the only uk provider of landline in BT and that i have to sign with them for 12 months to have a landline! is it true? I do not want BT for 1 year, they are expensive!
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T.T. Call Charges??
I have been researching the T.T phone and BB package with a view to changing from Virgin.net. On the TT website it says that for Talk2 International package the evening and weekend calls are inclusive. When I clicked on the tiny No1 by the side, this box pops up giving details I am curious about the highlighted portion…
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Don't use 118118, use 118198 - Charity
If you have money to burn and can afford to ring 118118!! ring 118918 instead. Same price but 9p goes to oxfam. Why not? www.118918.com oops, got the number in the title wrong! mods/admin, please amend :P
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New builds, BT lines and not using BT
I'm about to move into a new build, and have been doing a spot of research into which phone/interent package I would like. I was quite interested in Talk Talk, and then I idscovered that they require I have a BT line. Of course, being a new build, there is no line at all yet, so hence I looked into getting connected. I…
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For those who need to talk to a human at BT.
Hello fellow angry BT customers, After much deliberation, I have decided to share with you the contact details of some BT monkeys, that WILL sort out your complaint in a fast and efficient way. CEO [EMAIL="Ben.Verwaayen@BT.com"]Ben.Verwaayen@BT.com[/EMAIL] 1st point of contact. If you'd rather go through directly,…
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Virgin Media lied to us!!!
Hope someone has some good news for us. here goes... Moved to rented house in portsmouth and got NTL cable, broadband and phone installed in January. It then changed to Virgin Media a couple of DAYS later and we had no idea. Anyway in August we decided to make a move to London for new jobs etc. we decided to upgrade so…
