Overseas holidays & travel planning

Archives for June 2017

Tripp luggage 5 year guarantee warning
I purchased an Absolute Lite 11 suitcase from Tripp earlier this year. This is a hard sided case without a zip. It came with a 5 year guarantee. The second time it was used, the shell split on a corner. I returned it to the shop where the manageress told me to claim off the airline. I explained that it was fine when it…
Thomson informing of building work 7 days before travel.
Hi there, We are due to travel to Tenerife on Sunday and on Friday we received an email informing us that building work was taking place in the hotel next door and may be disruptive during our stay. Thomson offered us 3 alternative hotels and advised that we could amend our booking and they would not charge us the…
Hotel Savoy Gardens Funchal June 2017 Building Noise reported (merged)
we are shortly off on holiday to the savoy Gardens Hotel in Funchal. we were dismayed to read on TripAdvisor of building works next to the hotel is causing considerable disruption. Thomson Holidays claim to know nothing of this issue. Does anybody know how disruptive the noise is going to be of maybe live nearby and can…
Can I buy more cigarettes if connecting flights inEurope?
I wonder if anyone can advise me. I'm going on holiday to the Canary Islands, which I'm aware, although is part of Spain, the customs allowances are as if it's not. So I'm aware that I can only buy 200 cigarettes when leaving. The thing is, on my way home, I'm changing planes in Belgium. Can I buy more cigarettes from the…
Monarch Airlines - charges for amendment of flights
Hello. My wife has just found out she needs a follow up operation which means we have had to amend our flight with Monarch at end of July by about a month. Surprised (or maybe I'm not!!) to have to pay £160 fees (£40 per person each way) plus the ticket difference. Ticket difference I understand and some fee would seem…
Thomas cook changed hotel class before holiday. Compensation?
Received a letter from Thomas cook saying my hotel is no longer a signiture class hotel. This is basically a downgrade from what i booked though i do still get the signiture benefits on my flight they clearly no longer think the hotel offers the "luxury" signiture indicates. Can i ask for compensation? Or to be switched to…
Delayed Baggage Compensation
Hello, I am looking for some advice. I travelled on a cruise in April. Boarding the cruise in Rome. I flew from Edinburgh to Rome via Amsterdam with KLM. Long story short my baggage was lost/delayed and I did not recieve my baggage until I arrived back at Rome airport for my return flight home. Major inconvenience as I…
LA To Santa Cruz road trip advice
We are planning to drive up the coastal highway, which we've always wanted to do but have never had the chance till now (well, by now I mean late August this year). We have three days to make the journey, so need to build in two stops. Any suggestions where? I was thinking maybe Santa Barbara or San Luis Obispo/ Morro Bay…
Resort fee Vegas
So i recently stayed at the Luxor for a week. A deposit was taken on my card when i checked in, this pre-authorisation has dropped off my pending balance now, and was told the resort fee would be taken on the card i provided once i checked out. This was a few days ago now and still nothing been taken or showing on my…
Bruges mini cruise - questions
Hi wonder if anyone has any recent experience to answer questions. I'm travelling with 7 year old on P&O mini cruise to Bruges in July. Would like to know: What time does bus return to the Zeebrugge ferry from Bruges? If weather is too hot/too wet, might like to return earlier to ferry. What would a taxi cost? If you've…
Norwegian to start flights to Argentina...
...from Gatwick http://media.norwegian.com/uk/#/pressreleases/norwegian-announces-new-london-to-argentina-route-as-uk-growth-continues-2030406 in February 18
Cancellation of holiday. Covered by Insurance?
Hi folks, I know this is like asking how long is a piece of string, but I thought I'd ask to gain a little insight. We booked our holiday in Feb and at the time my mother had been initially diagnosed with a mini stroke, so there were no concerns over our holiday or such like. However, things change... Just after Easter my…
Should the travel agent honour the quote they gave me or should I just suck it up?
We recently booked a holiday at a travel agents. We called to try and amend this and after much to-ing and fro-ing managed to get a reasonable price and agreed to amend our booking subject to a £100 amendment fee. So I called and paid the amendment fee and our holiday was amended. The costings she gave us were: "New price…
Diamond resorts points sale advise.
Could anyone please advise which is the safest and quickest way to get rid of Diamond resorts points? Mark.
Passport Interview
My 80 year old father in law applied for a renewal of passport - original passport well out of date. He has had a letter in to say that he has to attend and interview, this involves a three hour round trip and is causing him a lot of stress. Is there anyway around this ? He really only wants a passport - just in case - he…
Hotel not opening on time
Hello, We are due to go on holiday through Jet2holidays to the Hotel Jupiter Marina in the Algarve on the 06th Aug. The problem is this is a newly built hotel and there has been no sign of the hotel actually opening as yet online. As such I Emailed the Hotel directly as I just got the brush off from Jet2 when I originally…
Menorca, Majorca and Costa brava
Looking for a relatively classy area for culture, sights, nice beaches, tend to like hotels quite high up for loveky views, a bit of a buzzing area at night but not clubby or tacky. Don't want to be surrounded by "English abroad"! Any tips where to go in majorca, menorca and Costa brava?
Using money on Camp America
I am going on Camp America between 14th July and 4th September and I am trying to figure out the best way to use my money! I am a student so I cannot use a credit card and I have applied for a Monzo card, however, I am not sure if this will be the best option, especially if the value of the pound decreases! Any advice…
Holiday changes! Help!
Ok so me and my partner booked a 2 week all inclusive holiday to Cuba for September 2017, due to unforeseen circumstances we couldn't go this year so we were given the option, £500 to cancel or pay an extra £400 and go September 2018 so we changed to September 2018. We booked the holiday because it was a Thomas cook…
Will this be covered under my travel insurance?
Hey Basically, I have 3 holidays booked all adding up to quite a large sum of money. I am starting a new job next month and they have verbally told me that the holidays will be ok to take, however, I have a nervous feeling that they could turn round and reject the holidays even after telling me its ok in writing. Would I…

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Bank of England holds base rate at 5.25% again – but with a cut now on the horizon, what does it mean for your mortgage and savings?
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