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How can i get a 'new user' deal even though i'm currently a customer?
Hi, I'm currently a customer with Vodaphone and my contract is now able to be renewed. However, they aren't offering me a deal nearly as good as the ones they are offering new customers via their website. Even less attractive if you take into account i can use quidco.com to get cashback as well. Does anyone know whether i…
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iphone - CPW or o2 Direct?
Have decided to take the plunge and get an iphone having played with a few of my mates phones. Only question is am I best to get it directly from o2 or CPW? Or is there no difference I am currently on a CPW Orange contract that expired 2 months ago. TIA Jonny
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How much does it cost to ring a British Gas 0845 from a mobile phone?
[FONT="]Hi,[/FONT] [FONT="] [/FONT] [FONT="]Yesterday I was expecting a British Gas engineer to turn up to service my gas boiler, guess what they didn’t turn up. I didn’t have access to a land line so I had to use my O2 mobile phone to ring their 0845 9 500 400 contact number. The phone call lasted 34 minutes…
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PAYG question
Hi, If a buy a phone on PAYG, can I stick my Virgin contract SIM in it and operate it as a contract phone? Thanks
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Orange Animal Packages free texts
:confused: I recently bought Orange SIM cards as suggested on MSE as I wanted to change provider and thought I could take advantage of other advantages too. I chose Racoon from the new animal packages, for myself and my son. The online offer clearly shows 300 free texts with any animal package,it is repeated on each…
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3 contract phone - help
Hubby has a contract with 3 for 18 months has done 11 months with them and his phone stopped working properly so it was taken in for repair it he was able to use it but only just they have said unable to repair due to liquid damage - now it may have got very slightly damp but not very wet, they refuse to supply another…
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Virgin PAYG - refund
A few days ago, my darling son killed my mobile. I was with Orange. However, when I bought a replacement I changed to Virgin because Orange didn't have the phone I wanted. However, the reception for Orange was much better. In the T&Cs for Virgin it states: Our 28-day guarantee lets you exchange your joining pack or phone…
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Dialaphone cashback T & C clarification
Hello, First time using Dialaphone therefore not sure which bill to send for my first claim. Bought phone on 05/03/2008,12 month contract Special offer stats "you are entitled to claim a half price line rental at 8 months by redemption.You can claim £44.00 at month 6 and £48.00 at months 9 and 12 of your contract.Please…
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phones 4 u - paying off contract??
Recently I had a call from phones 4 u offering to pay off my contract so I could get a new phone. I presume that it'll start me off on a new contract but does anyone know If they will be paying it off through cheque back or just straight off??:confused: I have an appointment with them on sat but I want to get all the info…
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Unlock code for Nokia 3220 on Virgin
HI, Can anyone help please? Looking for an unlock code for NOKIA 3220,on Virgin network, IMEI NO 355042007431235. THANK YOU.
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New Vodafone tariffs
New Vodafone tariffs launching on Thursday 21 August... Pay Monthly contract: 200 minutes + unlimited texts for £20 per month Pay Monthly SIM only: 75 minutes + 500 texts for £10 per month Hope this is of use to somebody!
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Internet via mobile - clear info on prices (O2)
Friend, not techy, not IT literate wanted to get internet access. Did not have phone landline or PC laptop. Had tried using "mobile internet" but found the tiny screen on the phone difficult. Got Nokia N800 to use for wifi internet acess but became aware that it could connect to mobile phone via bluetooth. Result = £500…
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mobile insurance cold calls
Hi I just got an iphone yesterday and so far today have had 7 calls regarding insurance all purporting to be through the carphone warehouse. Only after stupidly giving out some personal information did I realise that if they already were my insurance provider they would know these details. When pushed I finally got a…
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Contract phone off ebay
Just a quick q. Can i buy a phone off ebay that has a contract with it (not a new contract by the way) and then just not use the contract?? I didn't think people could get out of contracts with phone companies anyway. Any tips please help.
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Stolen phone, no replacement SIM card sent
Hi There, I'll keep this brief, but just over a year ago, my phone was stolen within a week of getting it, cancelled SIM/blocked phone but after speaking to mobilephones4 they had said it wasn't insured and refused to pull the phonecall to prove this was not the case. I explained this to 3 (network provider) who said I'd…
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Network store returns/refunds/exchange policies
Can we pin this here if anyone knows the answers to this?
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help - why are the mobile companies not negotiating?
i hope someone can give me some advice here. Am i doing something wrong? I cannot seem to get any of the mobile phone shops or companies to offer me any deals which are not already in print. 18 months ago when i eventually moved from orange to 3 they were tripping over themselves to get my business - now they don't seem…
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Stupid expensive contract - any ideas on how i can escape?
Hello everyone I’m hoping this isn't a lost cause. I’m currently on an orange contract; I think I’m a raccoon 30. My bill is usually around £30-35 per month. I've just spoken to Orange to see if there's any way I can reduce it. I knew I was a very low user and the customer service rep said I use on average 35 minutes of…
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3 versus other networks
My dd has 6 months left to run on a contract with 3. We're thinking about getting out of the contract due to 1 minute billing issue but do the other networks still charge by the second and do they charge for itemized billing? If other networks charge for 1st minute and itemized billing as well it might not be worth…
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Mobile options for a lenghty time abroad
From December I'm going to be working in France for 6 months. I'm on my gap year, so I'm spending most of the next 12months out of the country one way or another. My contract with Vodafone has just come to an end, I was on £20pm, 125mins and 250texts, STC and VP (Vodafone Passport). I ususally went over on calls and texts.…
