We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Virgin PAYG - refund
A few days ago, my darling son killed my mobile. I was with Orange. However, when I bought a replacement I changed to Virgin because Orange didn't have the phone I wanted.
However, the reception for Orange was much better.
In the T&Cs for Virgin it states:
Our 28-day guarantee lets you exchange your joining pack or phone for a different one of the same value or get a full refund, less any airtime you have used or bought.
Does anyone know if this includes whether I could try for a refund because I'm not happy with the reception?
However, the reception for Orange was much better.
In the T&Cs for Virgin it states:
Our 28-day guarantee lets you exchange your joining pack or phone for a different one of the same value or get a full refund, less any airtime you have used or bought.
Does anyone know if this includes whether I could try for a refund because I'm not happy with the reception?
DMP mutual support number 174
Total debt now (April 10) £0! - total paid off £30,221 or 100%
I'm now debt free after 6 years!!:j
Non smoker since June 2006 :j
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.2K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.2K Work, Benefits & Business
- 600.9K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards