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Best way forward for heating and hot water
Hi, we bought our house in October 2019. It has an electric heating system, with radiators and a hot water tank. There is no mains gas in the area. The hot water tank looks like it was put in by an amateur as it is lopsided, and when it fills with water, it starts to overflow. We don't ever switch the heating on as we were…
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Frozen Electricity Meter and end of fixed term contract
Hi there. Wondering if someone can please advise me. Sorry, a bit long winded. Aug 20. Noticed my meter had frozen and reported via email to my supplier. (With my previous supplier, I had a smart meter so didn’t need to read the meters myself and assumed this was the case with the new supplier). Just so happened, the next…
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Massive Electric Jump on Meter
We have lived in our house for 15 years and use British Gas
for our electric. We have been a bit complacent with meter readings (as in we don’t
really) but when the meter was last read in August 2019 by British Gas. The estimated
consumption was pretty spot on and only had a small increase in Bill. I yesterday
checked our…
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Debt collectors chasing for disputed Eon debt - what should I do next?
Tl;dr - I moved house nearly 2 years ago and gave my final meter reading to the energy supplier. Now, I’ve been contacted by a debt collection agency about a debt relating to the energy supply to my old house. The energy supplier (Eon) made no attempt to contact me about this, and everyone I’ve spoken to at Eon and at the…
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Very high LPG consumption
We've just discovered our new home (small converted former school, 5 bedrooms, no high consumption habits) has managed to use 2,000L of LPG in 8 weeks. Calor confirm it won't be a leak as it's tested on delivery, that leaves either the boilers (2x Viessemann Vitodens 100, one for hot water and one for heating) or the stove…
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EON New Boiler Quote
We have had a quote for £3500 for a new boiler from EON. We have asked if they can comedown a bit with the price and they've said no. Is this always the case? Or has anyone got them to the reduce the price? Cheers
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Ecodan owners - how do you handle your hot water?
Hi all, Recently got my Ecodan (250L) installed and trying to work out what's best for our house. I think I've got the heating sorted but not sure what to do with the hot water. The initial settings are for a tank temperature of 50C with a drop of 10C before reheating. I feel this heats too often between when I actually…
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Is changing energy providers on Cheap Energy Club easy?
Hi all, Ive been with Igloo for years. I signed up to MSE's Cheap Energy Club last year and theyve sent me an email saying I could save £189 per year if I go with Green! Is changing energy providers hassle-free? Igloo dont charge an exit fee or anything. Are Green a good company? They have a rating of 4.2. Whats the…
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Heating oil leak
I had a leak of heating oil. I got it fixed but have a smell of oil in the house. How long does it take for the smell to go . At what stage should I contact the insurance company. I don’t want the insurance involved if it’s going to clear itself .
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Solar Panels (maybe battery, maybe not) quotes
We have just brought our new house, moved in at the beginning of Dec. The house is currently on standard electric for everything- so will be quite expensive We have been looking at getting solar panels to help cut the costs on our electric bill. I have had a quote from Project Solar (£11k+) - seemed a bit iffy and very…
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Open fire vs multifuel stove
Hello We are considering having our two coal fires removed and have 2 multifuel stoves put in their place. Any advice on costs, ease and if it's worth it. Mid terrace property, two chimneys. Thanks
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EPC mistake/ RHI incorrect - what to do next?
We installed solar panels 7 years ago and had an EPC carried out so we could claim the FIT. Two years later we had a log gassification boiler fitted that is eligible for RHI. The previous EPC was still current so we used that in our RHI claim. Fast forward to this year - boiler is hopeless, we hate it, so consulted a…
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Does anyone have a Myson MPRT wall thermostat, need some help.
I'm renting but I dont want to get in contact with the Landlord just yet, untill I know for sure. I have the MPRT set to 21c and what happens is it will go off before it reaches 21c then 3 minutes later it will come back on, I know some wall thermostats do this to save on fuel, but it doesn't seem right doing this because…
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Heating, grants and oil help?
HiI dont know if anyone can help, but Im currently trying to sort out my nans old place, it's in the middle of nowhere, ha, I'm currently living in it, all the heating it has in it is an old fireplace and two very old storoage heaters, one in the dinning room and one out of action, the kitchen, bathroom back room, hallway…
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£618 bill for cutting through main yellow gas pipe
I was on a digger digging in my garden and cut through the main gas pipe. I didn't know the pipe was there. I live on a hill so I thought it was under the ground. I called Southern Electric who sent out a man to investigate damage, then a team of 2 men came and repaired the pipe. They re-joined the pipe together (which…
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is this the norm useage and cost for LPG useage
I have recently moved into a 5 bedroom stone walled home. 3 bedrooms upstairs other 2 downstairs. On moving in on October 2020 the LPG tank was empty, so got it filled with 1721 litres at a cost of £857.85. i am now down to 10% and have had to place another order for 1500 litres at a cost of 748.13. i am aware that if i go…
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Portable gas heaters
Hi, we live in a flat and were wondering if anybody could recommend a safe portable gas heater that could be used in a small, unventilated area? Many thanks for any help.
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Year old bill.
I have received a bill for electric and gas for December 2019 from my previous supplier. I am about to switch again so have not been with them for a year. The bill was sent on 19 Dec 2020 for a period after 20 Dec 2019. I never missed a meter reading or a DD payment, so am just wondering how this has taken a year and what…
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Conservatory radiator
Hi hope someone can offer some advice. We have just installed an engineer in our conservatory. Struggling to keep this rad on long enough to heat it as the thermostat in the lounge knocks off the heating as this room is now at desired temp. We have purchased 2 tado trv’s so we can control the heating separately however…
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Extremely high gas bills
Hi I am being charged so much money for my gas at the property with British Gas . Is this normal usage ? We have a 4 bedroom with 5 people living together. What do you guys normally pay yearly average . Be nice lol I’m new