Year old bill.
in LPG, heating oil, solid & other fuels
6 replies 61 views
I have received a bill for electric and gas for December 2019 from my previous supplier. I am about to switch again so have not been with them for a year. The bill was sent on 19 Dec 2020 for a period after 20 Dec 2019. I never missed a meter reading or a DD payment, so am just wondering how this has taken a year and what actions I have available. I had £255 in credit when I switched which I thought had been given back to me. The supplier is now saying they have taken the £255 and require another £170 and I do not understand how that is possible, I thought that's what DD helped avoid. Obviously due to Covid, Xmas and me being disabled this is all rather stressful, any advice greatly appreciated.
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They are put into a pot and used against your bill.
They are adjusted when you give readings.
You either end up with credit or debit.
Hopefully you are not doing the same now?
Bottom line is that you should be able to easily work out if its correct or not.