-
BA missed connection - can we claim?
We booked a trip to New York through Ebookers, flying from Newcastle-Heathrow-JFK and the same in reverse, but due to a missed connection on the return journey, we arrived home over 16 hours later than planned - is this something we can claim for?. The details are: our return flight from JFK left on schedule but arrived 20…
-
Europcar Ireland - faulty car on pick-up!
Hi all, I arrived at Knock airport in Ireland on Fri 20th Oct and picked up a car from Europcar. My Aer Lingus flight was an hour and a half late but the Europcar office was still open, however they charged me €40 for 'late pick up' of the car. I laughed and said why not charge Aer Lingus as its hardly my fault that the…
-
Aer Lingus flight delays
Hi all, I flew from London Gatwick to Knock Airport on Fri 20th Oct and it was delayed by an hour and a half. On flying back home again on Wed 25th Oct we were delayed 3 hours! Should they contact me to give me compensation or do I have to apply for it through them? The flight coming home was because of an apparent…
-
Change of airline - Virgin to Delta
Hi, I am looking for some advice on the following issue. I had booked return flights (economy) with Virgin Atlantic from London to Atlanta for travel in December and they have just informed me of a change of operating carrier. The flights will now be operated by Delta. The times of departure/arrival remain the same. There…
-
Convert money before or after interest rate rise
I am wanting to convert UK £'s to US $'s for a trip on the 15th Nov. Am I best to wait until after the decision on the interest rate this coming week or get the money now? I know you are not mind readers but does anyone know historically if the interest rate rises do we get a better exchange rate?
-
Road accident abroad
Hi all, My wife and I were in Turkey 3 years ago when we were in a road-traffic accident. It was my wife's fault (although I think there were mitigating circumstances). A motor-cyclist was injured, but it wasn't life threatening. She gave a statement at the local police station and both our holiday rep (from Thomson) and a…
-
Cash VS Card
Hi, I am planning to go to Hong Kong and I was wondering what the rates are between card and cash? I have Monzo card and they convert directly using Mastercard rates with no additional charges (unless drawing from ATM). Would I get better rates exchanging cash locally in Hong Kong? What rates do banks and exchanges follow?…
-
Wizz Air Flight Cancellation
Hi all new around here and wanted some advise. We booked returned flights this Feb with Wizz Air from Birmngham to Sofia for Feb 2018 on Mastercard CC. In the middle of the Ryanair debarkle we got notification that Wizz Air had done exactly the same and cancelled the flight (looks like they have closed the route as it was…
-
Double CDW Car Hire
Hi, I've booked flights to Iceland and really want to rent a car whilst there. Car rental companies in Iceland seem to be particularly bad at blaming customers for previous damage to vehicles so I want to prepare myself the best I can. Aside from taking plenty of photos of the car before and after hiring, I'm looking into…
-
What currency for Barbados?
Hi all, We are off to Barbados shortly and we are confused as to the best currency to take. Our options are take all of it in American dollars or exchange a small amount either into American Dollars or Bajan Dollars take the rest in cash and exchange as needed whilst in Barbados. We will be travelling to Jamaica not long…
-
Items missing from my Ryanair hand luggage forced to be put in the hold
Please could you help me. I recently flew back from Palma Majorca to Manchester. Just before I was about to board I was told by a Ryanair employee that I could not take my hand luggage on the aircraft. He told me my case would have to go in the hold. I told him the case was full of valuables and I did not want to be…
-
Europcar Car Hire scratch - how long is reasonable for them to let me know cost?
I recently rented a car through Europcar at a UK airport. Have used them many times and as usual declined the excessively expensive insurance as I have my own 3rd party policy. The car received a small scratch during our hire, so absolutely no arguments that we should be liable, though Europcar marked this as a small…
-
Easirent tried to cheat me.
Don't use Easirent, Heathrow. Prior to hire, the vehicle checker noted all the marks on the car but conveniently skipped the scratch on the wheel hub, which I failed to notice. Fortunately, I took plenty of photos. When I returned the car, the checker immediately noticed the scratch and tried to sting me for it. I showed…
-
Returned leg cancelled - what are my rights?
I have flights booked for next summer with Iberia. MAN > MAD > MIA then MIA > MAD > MAN Iberia have just emailed or advise that the last flight from Madrid to Manchester has been cancelled. I've called them and they've offered a return flight a day later which isn't ideal due to 1 hour stopover at Madrid and incurred costs…
-
Thomas Cook Arilines - Reselling flights
looks like we won't be able to travel on a trip we have booked flight only with Thomas Cook - its 100% cancellation and we don't have a claimable reason. We've seen you can name change for a fee - is there anywhere where we can resell these to get a least some of our money back - flights MAN-BGI in January
-
Changing to euros- better done here or in Spain
Is it better to change pounds to euros before you go or when you get there when travelling to Spain.
-
Eastern airways
I booked a flight Belfast to Isle of Man direct flight . Flybe have now taken over all flights of eastern airways flights now flight will go to Manchester and then to Isle of Man total time five hours 30 minutes if going direct when I booked It was 25 minutes direct flight what are my rights should I get a refund
-
‘I flew to New York for £69’ – was it worth it?
'Earlier this year low-cost airline Norwegian launched a new route from the UK to New York, with one-way tickets selling for just £69. But what sacrifices do you have to make to get a price that low? We sent MSE Megan to find out...' Read MSE Megan's full blog: '‘I flew to New York for £69’ – was it worth it?' [URL=
-
Can you claim taxes back for a missed flight from USA
I know you can claim taxes back for a missed flight from uk but can you claim the tax back thats added if you book a flight from USA to England. My son booked a flight with Thomas Cook but ended up having to come home 2 week early so paid for another flight. I have emailed them several times to ask them but they will not…
-
Norwegian Airlines amended booking to prevent connecting flight
My partner and I booked with Norwegian to fly back from Kirkenes to Edinburgh via Oslo in February. We received notification today saying they have change the time of the Kirkenes - Oslo flight, and to confirm we're happy with the change. On looking at the update, our connection time is now 35 minutes, and on raising this,…
