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Flight delay compensation
Archives for February 2018
Discussion List
Flight cancelled no reason given
I've just had flights with IcelandAir and Air Iceland from London to Kangerlussuaq in Greenland cancelled, no reason given. The agent is saying there is no possibility for rerouting, and I indeed I can't find any other flights on search engines. The agent says I can get a refund but understandably I'm not very happy with…
Is the compensation adequate?
Complex case so other threads not comparable but wondering if Air France have made a reasonable offer. Advice would be greatly appreciated! Booked business class seats from Manchester to Montevideo (long haul). All flights were booked direct with Air France and did not state any change of airline. Manchester - Paris was…
One hell of a trip! (compensation query)
Hi, apologies for the long post but... I have recently come back from a weeks holiday that has put me off travelling abroad for some time... We booked flights to NYC with a stopover in Iceland on Expedia (and flew with airline Icelandair). The flight was from Birmingham to Iceland where we were going to spend 2 nights and…
Flight Right Calculator data
Who puts the information on the Flight Right Calculator site recommended by MSE for checking historical flight delay? My daughter's flight way back in November 2013 was due to arrive in Cancun at 14.10hrs but sat on the ground at Gatwick for almost 5 hours. The site shows a 'presumably' scheduled arrival time of 20:25hrs,…
MSE News: Flight cancelled due to WW2 bomb?
More than 100 flights have been cancelled after London City Airport was closed when an unexploded WW2 bomb was found. If you were due to fly, here are your rights...Read the full story: 'Flight cancelled due to WW2 bomb at London City Airport? Here are your rights' Click reply below to discuss. If you haven’t already, join…
Where do I find the official cause of delay?
Where do I find the official cause of delay? I was thinking about contacting airline but weren't sure if they'd be honest as it's about claiming. Any help would be appreciated.
Using the European Small Claims Procedure
Can we have a separate thread for this? I've waded through 15 pages of the Ryanair thread to try to find out how to claim. Maybe people who've used it can contribute here? In my case, I need to use it to get Iberia to acknowledge a judgement in my favour from AESA, the Spanish regulator. My delayed flight was from Madrid…
Delay compensation on flight originating in Spain
My flight was from Gatwick to Panama City via Madrid. It was the second leg from Madrid which was delayed, but all the UK claims companies I've contacted* are unable to deal with flights such as mine, which didn't take off or land in the UK. The company I found in Spain which was representing me, has gone bust, so I need…
Delayed
Hi I was on a flight that took off on time, a passenger was ill on take-off, we circled for a bit then returned to departure aerodrome. The passenger was taken off the flight after a while and there was a delay finding his bags. A replacement crew was found but we were then further delayed by the ‘despatcher’ they said…
Need HELP - Struck betweenUnregulated AIRFAIR & AI
Claim Compensation Companies are meant to help you relieve the stress and avoid being ripped off by airlines. However my recent experience raises concerns on the trading standards and being transparent to customers prior to any claim start by Airfair Compensation Ltd. We used to see it previously with PPI claims, bank…
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MSE News
Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
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