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Flight cancelled no reason given
I've just had flights with IcelandAir and Air Iceland from London to Kangerlussuaq in Greenland cancelled, no reason given. The agent is saying there is no possibility for rerouting, and I indeed I can't find any other flights on search engines. The agent says I can get a refund but understandably I'm not very happy with…
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Is the compensation adequate?
Complex case so other threads not comparable but wondering if Air France have made a reasonable offer. Advice would be greatly appreciated! Booked business class seats from Manchester to Montevideo (long haul). All flights were booked direct with Air France and did not state any change of airline. Manchester - Paris was…
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One hell of a trip! (compensation query)
Hi, apologies for the long post but... I have recently come back from a weeks holiday that has put me off travelling abroad for some time... We booked flights to NYC with a stopover in Iceland on Expedia (and flew with airline Icelandair). The flight was from Birmingham to Iceland where we were going to spend 2 nights and…
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Flight Right Calculator data
Who puts the information on the Flight Right Calculator site recommended by MSE for checking historical flight delay? My daughter's flight way back in November 2013 was due to arrive in Cancun at 14.10hrs but sat on the ground at Gatwick for almost 5 hours. The site shows a 'presumably' scheduled arrival time of 20:25hrs,…
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MSE News: Flight cancelled due to WW2 bomb?
More than 100 flights have been cancelled after London City Airport was closed when an unexploded WW2 bomb was found. If you were due to fly, here are your rights...Read the full story: 'Flight cancelled due to WW2 bomb at London City Airport? Here are your rights' Click reply below to discuss. If you haven’t already, join…
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Where do I find the official cause of delay?
Where do I find the official cause of delay? I was thinking about contacting airline but weren't sure if they'd be honest as it's about claiming. Any help would be appreciated.
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Using the European Small Claims Procedure
Can we have a separate thread for this? I've waded through 15 pages of the Ryanair thread to try to find out how to claim. Maybe people who've used it can contribute here? In my case, I need to use it to get Iberia to acknowledge a judgement in my favour from AESA, the Spanish regulator. My delayed flight was from Madrid…
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Delay compensation on flight originating in Spain
My flight was from Gatwick to Panama City via Madrid. It was the second leg from Madrid which was delayed, but all the UK claims companies I've contacted* are unable to deal with flights such as mine, which didn't take off or land in the UK. The company I found in Spain which was representing me, has gone bust, so I need…
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Delayed
Hi I was on a flight that took off on time, a passenger was ill on take-off, we circled for a bit then returned to departure aerodrome. The passenger was taken off the flight after a while and there was a delay finding his bags. A replacement crew was found but we were then further delayed by the ‘despatcher’ they said…
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Need HELP - Struck betweenUnregulated AIRFAIR & AI
Claim Compensation Companies are meant to help you relieve the stress and avoid being ripped off by airlines. However my recent experience raises concerns on the trading standards and being transparent to customers prior to any claim start by Airfair Compensation Ltd. We used to see it previously with PPI claims, bank…