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Bott & Co
Hi, Hi there. After receiving compensation of £540 per person for two people using Bott & Co. I emailed them for a breakdown of the compensation and asked for more details of what they had pursued as I had claimed for two individuals on two separate flights each (both outbound and return flights were delayed) . However,…
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Compensation for delay due to fuel leak
Has anyone here successfully received EU261 compensation for a delay due to a fuel leak - a technical issue that I understand is common on Boeing aircraft. As I understand it, a recent case in Denmark establishes that airlines are liable to compensate in these instances, but want to see what people's actual experience is:
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Airline no longer operating - ArikAir
Hi everyone! Advice really appreciated - not sure how to go through this at the moment. On 2nd/3rd Feburary this year my dad used a small travel agent to book flights from LHR to LAG with ArikAir. He was issued with an e-Ticket etc by the travel agent. Around a week or so later, the airline went into receivership and was…
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MSE News: BA flights chaos after IT meltdown
Thousands of British Airways's passengers travel plans have been thrown into chaos following a "major IT systems failure" which has affected flights worldwide....Read the full story: 'BA flights chaos after IT meltdown - your rights'
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MSE News: Gatwick Airport baggage system fails - your rights if your bags are delayed
Thousands of travellers flying from Gatwick have been forced to fly without their luggage this morning after the airport's baggage system broke down...Read the full story: 'Gatwick Airport baggage system fails - your rights if your bags are delayed'
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One claim, Three or even six?
Just about to start on the process to make a claim for compensation for a nightmare journey which really took the shine off of a recent trip to the USA. I've done a lot of readiing and had the majority of my questions answered but there was one last thing (well two parts) I was hoping to get some input on. Along with my…
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Unsure whether compensation applies: rescheduled or cancelled?
Hello, I'm wondering if someone can help me. I cannot work out whether this is a simple reschedule or if it is a cancellation and therefore whether I am entitled to a refund. Today I was told that my flight a week tomorrow has been 'rescheduled' to the next day (i.e. told between 7 and 14 days of a 24h change). I am flying…
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Cancelled flight? Airlines must now tell you DIRECTLY
Airlines must now get in touch directly with all passengers if a flight is cancelled in a bid to help them claim any due compensation, the EU has ruled....Read the full story: 'Cancelled flight? Airlines must now tell you DIRECTLY' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t…
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4 hours delay due to missed connection
Hi everyone! Last year I had the following experience: I was flying from London to Dallas via Toronto on the 12th of December with Air Canada. I was supposed to arrive at 6:45PM in Dallas. My first flight (AC857 London - Toronto) was delayed by 1 hour, which made me miss my connection in Toronto. I was rebooked on the next…
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who should i be pursuing for a refund?
KLM cancelled my flight the day before the flight. We were informed on the morning before the flight. so less than 48 hour notice I did not turn up for the flights. I have emailed the travel agent - they refused to give me a refund I have contacted KLM, they also refused to give a refund. Under Regulation (EC) No 261/2004,…
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Ignore
IGNORE - going to post in the flybe thread. Apologies, first time posting in this category!
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Am I right to take this further?
Hi All, New to the forum, so thank you in advance for any help with this. I would like more clarity on whether I should be taking this further.. Our flight was from Santorini > Manchester and was scheduled to take off at 21:00PM local time. The flight from Manchester > Santorini (which was the plane we was coming home on)…
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Running out of time, can't find info
I hope someone out there may be able to help me. Were you booked on a flight sometime around 12th -15th June 2011 from London Gatwick to Malaga, that was delayed, and then cancelled. It was scheduled to leave late afternoon, I think. Accommodation was provided for the passengers at airport hotels, but some people were…
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KLM Ncle Cancelled Flight
I was due to fly out from Newcastle Airport at 13.30 today, the flight was cancelled (reason unknown) so I have also missed the connecting flight to the USA. Both flights with KLM. I have now been rebooked on flights tomorrow,, but with Delta airlines, Schipol to USA. Is this two cancellations or one?. Thanks, Fed up Meg.
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More than 6 years ago
Hi all, is there a company that can help in claiming flight delay compensation if it's been more than 6 years? The flight was delayed for 8 hrs upon return from Salou to Glasgow and the details of the delay (flight number etc) are on the flight delay website. Just wondered if there is a company that could help? It was back…
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BA delayed luggage
Hi and Sorry for jumping onto this forumn and hoping for some advice. My luggage was delayed by 52 hrs. Basically, they forgot to load my luggage onto the plane. On arrival at Bergen I was in informed that my luggage would be dropped to my door the following day.. The BA agent informed me she had no idea how much money I…
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No More Compensation!
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Flight Delay & and stress
My elderly mother has just returned from a cruise, and on her departure date her suitcase went missing from the actual cruise ship, she got it back with minutes to spare before boarding the plane. Obviously this caused a lot of stress and anxiety. When she was actually on board the plane, she was told they had found a…
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Date unknown
A group of six. We take the same return flights Manchester to Ibiza in excess of three times annually. On one occasion, we had a big delay with Jet2. We can't however remember the year or date, except for June. 😢 Anybody have any advice please of wher we could start? Much appreciated.
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Terrible mess up with TAP, but does EU rule 161/2004 compensation apply?
Can anybody advise if I can claim compensation in the following circumstances? Booked a flight in January for a May departure from Manchester to Ponta Delgado in the Azores. There was a connecting flight from Lisbon in Portugal. A week after my booking and some months before my flights were due to depart the airline…